Associate Account Manager-Lowe's Media Network

Responsibilities

• Own day-to-day client communication for assigned mid-tier and long-tail accounts, serving as a reliable point of contact and ensuring timely, accurate responses to client inquiries.
• Support Account Managers and Senior Account Managers on higher-tier accounts by assisting with campaign setup, optimization, reporting, and client deliverables.
• Translate client objectives, marketing goals, and performance expectations into clear, actionable briefs for internal execution teams.
• Provide consultative support to cross-functional partners by sharing client context, aligning on timelines and deliverables, and ensuring campaigns are fully prepared for launch.
• Deliver performance updates, insights, and data-informed recommendations to clients, with guidance from senior team members as needed.
• Monitor campaign performance and proactively identify risks, issues, and opportunities, escalating appropriately to ensure resolution and continuous improvement.

Requirements

• Bachelor’s degree Business Administration, Merchandising, Marketing or relevant field or equivalent years of experience in lieu of education requirement, if applicable
• 2–3 years of experience in digital media, client services, or sales support within an ad tech or media
• 1+ year of experience using reporting and business intelligence tools (e.g., Salesforce, Excel, Tableau, Domo, Looker)

Preferred

• 1+ year of Retail Media Network experience