Assistant Director of Engineering, CRM Platform

Des Moines, IA (Hybrid)

$145K/yr – $183K/yrSenior Level8+ years expFull time

Posted 2 weeks ago

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Job Summary

Own CRM and GTM delivery by shaping global Salesforce powered capabilities that lift pipelines and client experiences; orchestrate with Product, Delivery, and stakeholders to drive AI and data driven insights; partner with data analytics to embed AI in CRM ecosystems for business outcomes.

  • Own cross-functional CRM and GTM workstreams and global delivery for sales, service, and insights.
  • Partner with product, delivery, and stakeholders to align initiatives and prioritize AI enabled CRM innovations.

Job Description

Responsibilities

  • Lead engineering teams for Salesforce-powered capabilities supporting sales, service, and insights across global landscape
  • Partner with Product, delivery, and business leaders (distribution sales, client service, and internal stakeholders) to define and execute CRM and go-to-market strategies, including innovation in AI and data-driven insights
  • Guide and influence cross-functional global teams to deliver scalable, client-facing CRM and go-to-market solutions that enhance sales pipelines and client experience
  • Foster strong partnerships with data analytics leaders to innovate on using AI and machine learning and build out capabilities that enable efficiency and data driven decision-making
  • Influence across product and business leaders to drive alignment, prioritize initiatives, and deliver outcomes
  • Build and sustain a high-performing, collaborative engineering culture grounded in accountability, innovation, and continuous improvement

Requirements

  • Bachelor's degree (preference in a computer science, technology, engineering or math-related field) or equivalent experience
  • 8+ years of enterprise-level technical experience, demonstrating progressive responsibility and impact
  • Formal people leadership experience, coaching talent, and building build a culture of accountability and collaboration
  • Strong background in client-facing CRM platforms
  • Proven ability to influence across teams and leaders in a highly matrixed environment
  • Exceptional communication skills with the ability to connect technical delivery to business outcomes
  • Comfortable operating in a global environment and navigating complexity, ambiguity, and competing priorities

Preferred

  • Salesforce, cloud/AWS, data and analytics engineering Experience
  • 4+ years of technology leadership managing and mentoring direct reports; proven ability to build strong teams and a culture of accountability
  • Experience in financial services, with the ability to navigate complex client, product, and regulatory environments
  • Background in asset management or broader investment/wealth domains
  • Experience leading globally distributed engineering teams
  • Experience integrating AI, data, and analytics capabilities into CRM ecosystems

Benefits

  • Our product-driven Agile/Lean DevOps environment fosters a culture of innovation and experimentation across our development teams, with a customer-focused approach.
  • comprehensive, competitive benefit offerings crafted to protect their physical, financial, and social well-being.
  • Flexible Time Off (FTO) is provided to salaried (exempt) employees and provides the opportunity to take time away from the office with pay for vacation, personal or short-term illness. Employees don’t accrue a bank of time off under FTO and there is no set number of days provided.
  • Pension Eligible Yes
  • Principal is an Equal Opportunity Employer

Principal Financial Group

3.9 Glassdoor

Principal Financial Group® is dedicated to improving the wealth and well-being of people and businesses around the world—helping more than 62M customers plan, protect, invest, and retire as of December 31, 2023. Along the way, we commit to supporting the communities where we do business. Improving our planet. And building a diverse, inclusive workforce. We’re proud to be recognized as a Best Place to Work in Money Management by Pensions & Investments for the 11th consecutive year, an Ethisphere World’s Most Ethical Companies for the 12th time and as Forbes The Best Employers for Diversity 2023. Disclosure: Insurance products issued by Principal National Life Insurance Company (except in NY) and Principal Life Insurance Company®. Plan administrative services offered by Principal Life. Principal Funds, Inc. is distributed by Principal Funds Distributor, Inc. Securities offered through Principal Securities, Inc., member SIPC and/or independent broker/dealers. Investment advisory services are offered through Principal Global Investors, LLC or its affiliates. Principal Asset ManagementSM is a trade name of Principal Global Investors, LLC. Referenced companies are members of the Principal Financial Group®, Des Moines, IA 50392. ©2024 Principal Financial Services, Inc. Principal Financial Group Foundation, Inc. ("Principal® Foundation") is a duly recognized 501(c)(3) entity focused on providing philanthropic support to programs that build financial security in the communities where Principal Financial Group, Inc. ("Principal") operates. While Principal Foundation receives funding from Principal, Principal Foundation is a distinct, independent, charitable entity. Principal Foundation does not practice any form of investment advisory services and is not authorized to do so. https://www.principal.com/social-media-disclosures

Des Moines, Iowa, USA
24K employees (675 in marketing)
76% recommend to a friend
86% CEO approval

Traffic Signals

Monthly Visitors
4.6M
Monthly Google Ads Budget
$7.8K
Traffic Source Mix
Search
20.8%
Direct
74%
Referral
4.7%
Social
0.2%
Paid
0.2%

Headcount Trend

Current headcount: ~23.8K

Marketing Team

Marketing Team Size
562 (2% of company)
Median Career Experience
20 years
Median Tenure
7.2 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Total Funding
$700M
Last Raise
$700M
Post IPO Debt, 3 years ago

Funding History

  • Mar 2023
    Post IPO Debt • $700M

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