App Marketing Program Manager

Framingham, MA (Unknown)

$80K/yr – $113K/yrMid Level5+ years exp

Posted 12 days ago

Job Summary

Own and scale mobile app growth initiatives across paid, organic, and lifecycle channels while coordinating with Marketing, Product, Analytics, and external partners to lift installs, engagement, retention, and monetization.

  • Lead paid campaigns across Meta, Google, and Apple Search Ads
  • Drive ASO, onboarding, and lifecycle initiatives
  • Deliver cross-functional reporting and strategic recommendations

Job Description

Responsibilities

  • Develop and execute mobile app growth strategies to drive customer acquisition, engagement, retention, and lifetime value.
  • Own paid app install campaigns across platforms including Meta, Google, and Apple Search Ads, optimizing performance and investment effectiveness.
  • Manage app store optimization (ASO) efforts across the Apple App Store and Google Play Store, including testing creative assets, refining messaging, and enhancing discoverability.
  • Define and monitor key performance indicators (KPIs) related to app installs, attribution, customer engagement, retention, and monetization.
  • Manage mobile measurement infrastructure and attribution strategies, including partnerships with mobile measurement providers and tracking technologies.
  • Lead app-focused promotional strategies, install incentives, and exclusive customer offers to improve acquisition and engagement.
  • Partner with Marketing, Product, Analytics, Digital Experience, and external vendors to execute integrated growth initiatives.
  • Influence mobile product experiences, including onboarding, push notifications, deep linking, and customer lifecycle initiatives.
  • Build performance reporting and deliver meaningful insights, recommendations, and business cases to stakeholders and leadership teams.
  • Identify opportunities to optimize customer acquisition investments and improve overall app marketing effectiveness.

Requirements

  • Bachelor's degree in Marketing, Business, Analytics, Communications, or a related field.
  • 5+ years of experience in digital marketing, growth marketing, mobile marketing, product marketing, or a related discipline.
  • Hands-on experience managing paid acquisition campaigns across platforms such as Meta, Google, and Apple Search Ads.
  • Experience with mobile attribution tools, measurement frameworks, and attribution methodologies.
  • Proven ability to manage complex cross-functional programs spanning Marketing, Product, Analytics, and Technology teams.
  • Strong understanding of app lifecycle marketing, including acquisition, onboarding, engagement, and retention strategies.
  • Experience with analytics and reporting platforms such as Adobe Analytics, Tableau, or similar tools.
  • Experience managing external agencies, vendors, and strategic partners.
  • Advanced Microsoft Excel skills including reporting, pivot tables, and data analysis.
  • Strong business communication, presentation, and stakeholder management skills.

Preferred

  • Experience supporting ecommerce, retail, or B2B business environments.
  • Direct experience leading mobile app growth, user acquisition, or engagement programs for consumer-facing applications.
  • Experience with App Store Optimization (ASO) platforms, testing methodologies, and best practices.
  • Experience managing acquisition budgets, forecasting performance, and evaluating ROI.
  • Knowledge of customer lifecycle marketing, segmentation strategies, and retention programs.
  • Experience designing and interpreting A/B tests and experimentation frameworks.
  • Understanding of mobile privacy frameworks, SKAdNetwork, conversion tracking, postbacks, and mobile measurement trends.
  • Experience influencing product roadmaps based on marketing insights, user behavior, and performance data.
  • Advanced proficiency with analytics and data visualization platforms such as Adobe Analytics, Google Analytics, Tableau, Power BI, Looker, or similar tools.

Benefits

  • Bonus plan and generous amount of paid time off, including one Floating Holiday each year
  • Flexible work arrangements, including flexible work hours
  • 401(k) plan with company match, medical, dental, vision, life and disability insurance with many more optional benefits
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)
Staples logo

Staples

For nearly 40 years, Staples has been a trusted leader in delivering end-to-end workplace solutions for consumers and businesses of all sizes across a broad range of industries. The company provides a comprehensive portfolio of products, strategic solutions, and services including print and marketing, shipping, technology, and travel. Its specialized assortment includes high-quality office supplies, janitorial products, technology, furniture, and breakroom essentials, all supported by best-in-class supply chain capabilities and a dedicated team of experts committed to making the workday easier. Headquartered near Boston, Massachusetts, Staples operates throughout North America via direct B2B sales, e-commerce, and more than 900 retail stores. To learn more, visit your local U.S. Staples store, download the Staples app, explore Staples.com or StaplesBusiness.com, or follow @Staples on social media.

Founded in 1986
Framingham, Massachusetts, USA
32K employees (2,908 in marketing)

Salaries

Posted range

$80K/yr – $113K/yr

Taken straight from the job posting.

See all Staples salaries

Marketing Team

Marketing Team Size
1,686 (5% of company)
Median Tenure
5.5 years
Marketing Roles Posted (Last 30 Days)
7

Funding

Total Funding
$7M
Last Raise
$7M
Grant, 2 years ago

Funding History

  • Jul 2024
    Grant • $7M
  • Nov 1999
    Post IPO Equity

Traffic Signals

Monthly Visitors
10.8M
Monthly Google Ads Budget
$1.7M
Traffic Source Mix
Search
40.3%
Direct
52.2%
Referral
5.5%
Social
0.6%
Paid
1.1%

Headcount Trend

Current headcount: ~32.4K

Recent News

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App Marketing Program Manager

Staples · Framingham, MA · Unknown