Director of Brand Engagement
Midwest Veterinary Supply, Inc.
Lakeville, MN (Remote)
$120K/yr - $140K/yrIn-houseFull-timeSenior level7+ years exp.
23 hrs ago
Anthropologie Weddings Brand Manager
Los Angeles, CA (Hybrid)
$95K/yr – $105K/yrSenior Level5+ years expFull time
Posted 18 hrs ago
Job Summary
Own and drive a culture of exceptional customer experiences while leading operations, staffing, and strategic initiatives across the bridal boutique.
- Owns day-to-day operations and anticipates issues to implement solutions.
- Leads shop managers to achieve selling goals and a boutique-like bridal experience.
- Partners with brand, store leadership, and cross-functional teams to plan priorities and talent strategy.
Job Description
Responsibilities
- Cultivates a culture of genuine customer connection by being highly focused on ensuring teams deliver exceptional customer experiences that are unique, engaging and personalized
- Drives a selling and service culture by driving sales through accountability while elevating the customer experience and establishing lasting connections with customers
- Sets measurable goals and partners with the Home Office and Regional/District team to provide outfitting education, team development, and client outreach direction
- Oversees the salon appointment process by ensuring that teams analyze sales & payroll in order to maximize salon bookings while delivering individualized and special bridal appointment experiences
- Partners with Anthropologie and Anthropologie Wedding teams, Contact Center staff, and external vendor partners to quickly resolve customer service and order issue escalations
- Motivates and inspires shop managers and teams to achieve shop selling goals and hold teams accountable for achieving a boutique-like bridal experience
- Partners with store teams to strategize staffing and training needs to support initiatives, as well as ensuring clear lines of feedback from these teams back to Home Office
- Identifies and shares best practices across the organization; developing a strong culture and growing capability within the field teams.
- Partners with store teams to develop a proactive talent planning and hiring strategy; Personally protects time to interview to build leadership teams and have an external network of top talent
- Oversees day-to-day operations on all aspects of the business and be able to anticipate issues before they occur; suggests and implements solutions in an effective manner
Requirements
- 5+ years of high-touch specialty retail experience
- Strong merchant skills and a history of delivering financial results
- Proven record of hiring and developing great talent
- Experience in driving strategic initiatives, influencing others, and conflict resolution
Benefits
- URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
Salaries
Posted range
$95K/yr – $105K/yr
Taken straight from the job posting.
The middle of this range ($100K) is in line with the median base salary for Brand Manager roles in the United States ($99K).
Brand Manager median pay in the United States
Most pay falls between $83K and $115K. Based on 162 salaries.
Marketing Team
Marketing Roles Posted (Last 30 Days)
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