Responsibilities

• Act as an internal liaison between key clients and internal agency teams.
• Develop and nurture strong client relationships by providing excellent customer service through properly conducted monthly/quarterly meetings and ensuring effective campaigns.
• Ability to travel periodically to support client relationships, attend meetings, and participate in strategic sessions.
• Hold appropriate discovery meetings with clients to ask the right questions related to their pain points and goals, to properly input agency teams in internal kickoff meetings.
• Development of presentations and meeting agendas to keep strong communication and organization intact, instilling confidence in our clients.
• Review weekly reports on project status and campaign performance metrics in Excel and other platforms to properly speak to marketing numbers and results.
• Work with the Account Coordinator and agency Project Manager to communicate project timelines and ensure deliverables meet client expectations and deadlines.
• Track project progress and update key stakeholders on the status of ongoing campaigns.
• Ability to present client and account status to the agency executive team and speak to client goals.
• Strong attention to weekly forecasting reports and maintaining budgets, including project billing and invoice details.

Requirements

• Bachelor’s degree in Marketing, Advertising, Business, or a related field.
• 3-5 years of advertising agency or direct marketing experience.
• Understanding of marketing across all communication channels, with a strong focus on digital marketing strategies.
• Exceptional attention to detail with a commitment to delivering high-quality work.
• Excellent communication and interpersonal skills.
• Proficiency in using project management software and reporting tools.
• Ability to create and update marketing spreadsheets in Excel.
• Ability to work effectively in a fast-paced, team-oriented environment.

Benefits

• Paid Time Off (20 days starting, plus additional PTO on each anniversary)
• Paid Holidays
• 401(k) + company match
• Health insurance with company match on monthly premium
• On-site gym
• Flexible work schedule (flex hours, summer hours, and work-from-home option on Fridays)