Responsibilities

• The Account Director serves as the client's day-to-day strategic lead, translating their sales and business goals into media, creative, and partnership recommendations grounded in real knowledge of the Broadway/live entertainment market.
• This role owns the client relationship end-to-end — from budget management and pacing to coordinating with the client's external creative agency partner — while managing two Account Executives and partnering closely with the internal teams who lead day-to-day production execution.
• Act as the client's primary strategic point of contact, identifying needs and proactively recommending solutions
• Maintain a working understanding of the client's sales goals and priorities, translating them into marketing recommendations
• Bring informed Broadway/live entertainment industry context — competitive shows, market trends, audience behavior — to client conversations
• Serve as the primary liaison with the client's external creative agency partner, ensuring alignment and smooth handoffs
• Build detailed budget breakdowns and deliver biweekly pacing reports, ensuring media invoices are paid before media runs
• Direct media strategy in partnership with internal media resources, tying recommendations back to client sales goals
• Manage and develop two Account Executives, including regular one-on-ones and growth planning
• Provide quality oversight of production and project execution

Requirements

• 5+ years of account management experience in advertising, marketing, or a related agency environment, including both digital and traditional media
• Experience managing client relationships for entertainment or live experience-based brands (Broadway experience a plus)
• Demonstrated ability to translate client business/sales goals into marketing strategy
• Experience managing and developing direct reports
• Strong budget management skills, including pacing reports and media billing processes
• Experience coordinating with external partner agencies or vendors
• Excellent written and verbal communication skills
• Ability to manage multiple priorities autonomously in a fast-paced environment
• Bachelor's degree or equivalent professional experience

Benefits

• We offer a competitive base salary and a range of benefits and perks:
• Salary range: $110K - $130K per year, commensurate with experience
• Health care plan (medical, dental, and vision)
• Retirement plan with employer match
• Life and disability insurance
• Generous paid time off package that includes vacation, sick, “life happens” days, birthdays, summer Fridays and public holidays
• Paid family leave
• Cold brew coffee, snacks and fresh fruit
• Wellness resources
• Special access to New York City’s arts and entertainment scene