Senior Director, Marketing and Communications

District of Columbia, USA (Hybrid)

$127K/yr – $145K/yrSenior Level8+ years expFull time

Posted 4 weeks ago

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Job Summary

Own brand and marketing strategy with cross-team leadership, driving multi-channel campaigns and data-driven storytelling to grow membership and engagement.

  • Brand governance across voice, visuals, and publications aligned to Council priorities.
  • Integrated planning with market research, segmentation, and measurable digital outcomes across email, social, web, and events.
  • Lead a remote-first team and align senior stakeholders around marketing strategy, launches, and audience engagement.

Job Description

Responsibilities

  • Lead the development and ongoing refinement of ACE’s brand and marketing strategy, with a creative vision grounded in the Council’s mission and long-term priorities.
  • Develop, implement, and evaluate an integrated marketing plan that incorporates market research, competitive analysis, audience segmentation, and measurable digital outcomes.
  • Serve as a strategic counsel to senior leaders across the Council, advising on content strategy, product and program launches, membership marketing, and audience engagement.
  • Champion brand integrity across all Council touchpoints — ensuring consistency in voice, visual identity, and tone across digital properties, publications, and communications.
  • Translate complex data and research into compelling visual stories that increase accessibility and deepen audience engagement.
  • Oversee the planning, execution, and measurement of marketing campaigns across multiple channels — including email, social media, web, and events — with a focus on audience growth and retention.
  • Lead social media strategy, including platform-specific approaches, content calendars, and performance analysis; understand how different audiences engage across platforms and apply that knowledge to campaign planning.
  • Drive marketing efforts in support of ACE’s membership growth goals, HEBA (Higher Education Builds America) initiative, and event and product launches.
  • Oversee the editing, layout, and design of all external-facing materials — including ACE’s flagship reports and digital properties — ensuring all work upholds brand standards in clarity, consistency, voice, and visual impact.
  • Manage relationships and budgets with external vendors, agencies, and partners.
  • Champion the thoughtful adoption of AI and emerging marketing technologies to improve team workflows, content quality, and campaign performance — modeling a growth mindset and genuine curiosity about new tools.

Requirements

  • Bachelor’s degree or equivalent professional experience; minimum of 8 years in communications, marketing, or a related field. A graduate-level degree may be considered in lieu of some experience.
  • Demonstrated experience leading and developing a team, with responsibility for goal setting, career development, and building a culture of collaboration and accountability.
  • Broad expertise in marketing strategy, brand development, campaign planning and execution, and market research.
  • Experience developing and managing marketing campaigns across multiple channels, including email, social media, web, and events.
  • Proficiency with HubSpot or a comparable marketing platform; comfort with KPI development, reporting, and data-driven decision making.
  • Strong project management skills with the ability to handle multiple priorities, stakeholders, and deadlines in a fast-moving environment.
  • Excellent written and verbal communication skills; a clear and compelling communicator across formats and audiences.
  • A discerning eye for visual design and user experience, with working proficiency in Adobe Creative Suite (including Acrobat Pro) for design review, document workflows, and project and client management — serving as a capable backup to the design function when needed.
  • High emotional intelligence and the ability to work effectively across a range of personalities, working styles, and organizational contexts.

Preferred

  • Experience working in higher education, associations, nonprofits, think tanks, or government — or demonstrated familiarity with the higher education policy landscape. Knowledge of ACE’s membership community or flagship publications is a plus.
  • Background in membership marketing, audience retention, or marketing in support of revenue-generating or mission-driven programs.
  • Experience leading or supporting event and product launch campaigns.
  • Comfort with AI-enabled marketing tools, content workflows, or technology adoption — and genuine curiosity about how emerging tools can help a team do more with what it has.
  • Experience with data visualization tools and translating research into accessible, engaging content for non-specialist audiences.
  • Editorial or copyediting background; familiarity with long-form content production.
  • Track record of building credibility and managing relationships with senior leaders and cross-functional stakeholders.

Benefits

  • Medical/Dental/Vision Insurance
  • Flexible Spending Account
  • 403B with matching incentive + employer contribution
  • Short term disability/Long term disability/Life insurance
  • Generous PTO package
  • Paid Parental Leave
  • 13 paid holidays + week between Christmas Eve & New Years Off
  • Professional Development Opportunities
  • ....and more!
American Council on Education logo

American Council on Education

The American Council on Education (ACE) is a membership organization that leads higher education with a united vision for the future. We galvanize our members to make change and we collaborate across the sector to design solutions for today’s challenges, serve the needs of a diverse student population, and shape effective public policy. As the major coordinating body for the nation’s colleges and universities, our strength lies in our diverse membership of more than 1,600 colleges and universities, related associations, and other organizations in the United States and abroad. ACE is the only major higher education association to represent all types of U.S. accredited, degree-granting colleges and universities. Our members educate two out of every three students in all accredited, degree-granting U.S. institutions.

Founded in 1918
Washington, District of Columbia, USA

Traffic Signals

Monthly Google Ads Budget
$367

Marketing Team

Median Career Experience
16 years
Median Tenure
6.6 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Last Raise
Grant, 3 years ago

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