Marketing Liaison

Malakoff, TX (Unknown)

Salary Not AvailableMid Level2+ years expFull time

Posted 6 weeks ago

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Job Summary

Own and grow external referral networks while differentiating local market position and services.

  • Relationship development: Build and sustain a steady flow of high quality referrals from hospitals, clinics, and community groups.
  • Marketing ownership: Shape the local plan and budget with leadership to hit revenue, occupancy, and mix goals.
  • Operations and CRM: Maintain accurate data, align admissions, physician relations, and community activities to improve conversions.

Job Description

Responsibilities

  • Expand community base and develop referral relationships with but not limited to: senior-service organizations, case managers/discharge planners from hospitals, rehabs and nursing homes, adult day care centers, geriatric physicians, assisted living, retirement communities, etc.
  • Understand local industry trends to represent and differentiate the company and its services in the market.
  • Takes an active role in developing the marketing plan and budget with VP of Business Development by assessing community needs, outlining marketing strategy/objectives, identifying major competitors and identifying specific marketing action items with measurable goals.
  • Develop relationships with a growing base of referral sources, leading to a consistent flow of quality referrals to the center. Majority of time (95%) allocated to external sales development.
  • Effectively utilizes CMR Company tool to maintain accurate and up to date information on the CRM tools.
  • Maintains a thorough knowledge of the center’s products, services, capabilities and physician relations.
  • Takes active role in business meetings. Meets weekly with Administrator/department heads to discuss marketing opportunities, concerns and solutions. Meets regularly with nursing to discuss clinical service levels.
  • Evaluates center physical environment through weekly rounds and discusses with Administrator.
  • Maintains awareness of admitting and attending physician’s opinions and challenges.
  • Maintains an active involvement in the community organizations and associations.
  • Evaluated on: Total Revenue is at/above budget, Quality Mix (Private, Medicare, Insurance) at/above budget, Total occupancy at/above budget, Medicare-Private conversions met objective, Sales calls met/exceeded goal.
  • Maintains up-to-date customer profiles on existing referral sources.
  • Conducts lead generating seminars which target potential quality inquiries. Schedules and leads effective presentations. Captures and follows up on seminar leads.
  • Reviews discharges for possible re-admission and actively manages high potential prospects.
  • Ensures admissions are qualified clinically and financially.
  • Oversees the admission process and appropriate paperwork in partnership with Admissions Coordinator

Requirements

  • Bachelor’s Degree in marketing, health care or related business field preferred.
  • Minimum of 2 years direct sales experience targeted to physicians, hospital personnel and case managers preferred.
  • Proven success in personally developing referrals for a medical product from health care target markets (physicians, hospitals and case managers).
  • Evidence of a local referral network from which to develop referrals.
  • Experience with local community groups preferred

Benefits

  • Healthcare
  • Dental
  • Vision
  • PTO
  • 401K

OPCO Skilled Management

OPCO Skilled Management believes that everyone should have a place they can call home where they are treated with compassion, respect and dignity regardless of their age or ailment. We believe that how we treat others manifests in the culture of our buildings an the quality of our care. We aim to be the best by providing a welcoming and loving environment for both staff and residents.

Founded in 2005
Los Angeles, California, USA
183 employees (7 in marketing)

Headcount Trend

Current headcount: ~183

Marketing Team

Marketing Team Size
7 (4% of company)
Marketing Roles Posted (Last 30 Days)
2