Responsibilities

• Manage a portfolio of client projects with diverse marketing and communication needs, ranging from fully integrated campaigns to the development of compelling reports and other deliverables.
• Lead the development, implementation, optimization, and measurement of integrated marketing solutions across touchpoints, including digital, social media, email, and events.
• Develop strategic briefs and communication strategies that translate client challenges into clear communications objectives, leveraging research, data, and insights to guide the development of differentiated and effective solutions.
• Build and maintain effective relationships with clients and internal stakeholders, fostering trust, collaboration and effective scope management.
• Partner effectively with creative teams, digital developers, and research and insights groups to leverage the full suite of expertise to produce compelling and successful solutions.
• Provide guidance and clarity to clients and internal stakeholders regarding the role of Marketing & Communications, including how and when to engage the team, while identifying opportunities to expand communications support and organizational impact.
• Contribute to business development and proposal efforts by articulating the value of communications and marketing solutions, and collaborating on project scopes, budgets, and timelines.
• Champion a culture of excellence in creativity, collaboration, and client services across the department.
• Other duties as assigned.

Requirements

• Bachelor’s degree and a minimum of seven years of professional marketing and communications experience, including at least three years managing complex portfolios and five years of marketing and communications project management experience.
• Deep understanding of integrated marketing strategies and channels, with the ability to assess client business challenges and develop communications strategies that drive measurable outcomes.
• Experience designing communications programs that drive awareness, participation, adoption, and long-term behavior change.
• Experience developing audience segmentation, value propositions, customer journey mapping, and audience-centered communications planning.
• Knowledge of qualitative and quantitative research methodologies, data synthesis, and the ability to translate findings into actionable recommendations.
• Strong understanding of marketing analytics and the ability to derive insights from performance metrics and campaign data.
• Demonstrated success leading and facilitating cross-functional teams, mobilizing organizational resources to accomplish shared goals.
• Experience presenting strategic recommendations to senior leaders and clients.
• Excellent written and verbal communication skills, including the ability to define project scopes, manage stakeholder expectations, document agreements, communicate results, and coordinate efforts.
• Strong project and time management skills, with exceptional attention to detail and the ability to manage multiple priorities simultaneously.