Web and Digital Content Coordinator

Responsibilities

• Create, update, and maintain website content using the organization's content management system (CMS)
• Manage and complete incoming web maintenance requests through TeamDynamix, including routine website updates, troubleshooting, and maintenance of the SPH Events Calendar.
• Build and modify web pages using HTML, PHP, and JavaScript while following established development standards and design patterns
• Communicate with web content managers and other school stakeholders to understand needs, gather requirements, and support website updates
• Support user experience improvements by helping evaluate navigation, page layouts, content structure, and interactive features
• Apply SEO best practices to web content and assets while optimizing for usability, accessibility, and page performance
• Support long-term projects involving web governance and user experience
• Use web analytics tools to monitor website traffic and user behavior, prepare basic reports, and identify opportunities for improvement
• Support web initiatives that advance digital marketing and communications priorities, in coordination with the Marketing and Communications team

Requirements

• 2-3 years of web content management and development
• Proficiency with HTML, JavaScript and PHP
• Experience working with contentment management system (CMS) and web analytics tools
• Knowledge of digital accessibility best practices
• Demonstrated attention to detail, ability to follow-through on assignments and management of time-sensitive projects
• Ability to work collaboratively with colleagues and stakeholders with varying levels of technical expertise
• Familiarity with customer relationship management systems (CRM)