VP, Performance Marketing & Retention Marketing | Dermstore

New York City, NY (Hybrid)

$220K/yr – $250K/yrSenior Level10+ years expFull time

Posted 3 days ago

Job Summary

Own and scale innovative growth across paid media and lifecycle channels, leading the channel roadmap, spend optimization, and performance across SEM, social, programmatic, and CRM. Drive ROAS, CLV, and retention while coordinating measurement, data activation, creative, and partner relationships.

  • Lead growth strategies and budget allocation across paid and owned channels.
  • Oversee measurement stack, attribution, and reporting.

Job Description

Responsibilities

  • Develop and drive innovative growth and paid-media strategies with a focus on incremental, sustainable, efficient growth; own the channel roadmap, optimization, and expansion.
  • Oversee inbound traffic (SEM, SEO) and Paid Media (Social, CTV, YouTube, Programmatic, and all paid investment), plus Affiliate & Influencer.
  • Own channel spend mix and revenue targets, scaling investment while achieving LTV/CAC and ROAS goals.
  • Own the retention and lifecycle P&L, maximizing the existing customer base and supporting the marketing-mix shift toward prospecting.
  • Own the acquisition/retention budget split, continuously re-optimized against CLV.
  • Lead owned and organic channels — Email, SMS, App, Organic Social — and lifecycle programs including loyalty and auto-replenishment.
  • Own weekly, monthly, quarterly, and annual reporting on actual, budgeted, and forecasted spend and return.
  • Mature the measurement stack: MMM, MTA, incrementality (CLS, Geo, conversion-lift), Brand Health, and triangulation of last-click vs. platform-attributed vs. MMM to run headroom analysis across paid social and Google.
  • Scale 1P data activation from implementation to commercial activation, driving enriched segmentation and CLV.
  • Own brief and content development with the creative team to optimize ad performance and brand image.

Requirements

  • 10+ years leading paid digital media and/or growth/performance marketing
  • Demonstrable ownership of retention / lifecycle or CRM marketing (Email/SMS/App, loyalty, churn)
  • Experience with large budgets across all media types (digital, social, search, programmatic, CTV/OTT, video, OOH)
  • Advanced command of direct-response metrics and ROI measurement across Meta, Google, and TikTok
  • AdTech / MarTech fluency; experience with multiple platforms and scaling 1P data activation
  • Fluency in MMM / incrementality / attribution; comfort acting on statistically significant test results
  • Growth mindset with a bias toward change; highly collaborative across data, creative, brand, and site-merch; retailer and/or D2C experience

Benefits

  • Medical, Dental, Vision plans
  • 401K matched up to 5%
  • Generous PTO (Paid Time Off)
  • Short and long-term disability
  • Exclusive employee discounts off THG Brands
THG logo

THG

3.1 Glassdoor

THG PLC is a global e-commerce group headquartered in Manchester, UK, operating through two leading consumer businesses: THG Beauty and THG Nutrition. THG Beauty operates prominent online platforms including Lookfantastic, Dermstore and Cult Beauty, offering a valued route to market for over 1,300 third-party brands, alongside a specialist portfolio of owned brands. THG Nutrition, led by Myprotein, the world’s largest online sports nutrition brand, spans multiple health and wellness categories, delivering its products both directly to consumers and through strategic offline partnerships worldwide.

Founded in 2004
Manchester, England, GBR
51% recommend to a friend
54% CEO approval

Salaries

Posted range

$220K/yr – $250K/yr

Taken straight from the job posting.

See all THG salaries

Funding

Total Funding
$5.3B
Last Raise
$89.8M
Post IPO Equity, 3 months ago

Funding History

  • Dec 2025
    Post IPO Equity • $89.8M
  • Mar 2025
    Post IPO Equity
  • Oct 2024
    Post IPO Equity • $124.7M

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