Responsibilities

• Lead the development and optimisation of pricing models, deal economics, commercial terms, and remuneration frameworks that support sustainable growth and profitability.
• Partner with executive leadership to refine the go-to-market and commercial approach to drive revenue growth.
• Develop commercial plans, resource recommendations, and investment priorities aligned with business growth objectives.
• Oversee commercial governance and support negotiation of client contracts, KPIs, and commercial risk in partnership with Legal, Risk, and Compliance.
• Partner with Finance on forecasting, revenue planning, and performance monitoring.
• Drive client retention, growth, and expansion through a coordinated commercial strategy.
• Foster strong partnerships with internal stakeholders and key client decision-makers to improve alignment, impact, and long-term value.
• Drive account profitability and commercial performance across the client portfolio.
• Champion the adoption of AI-enabled commercial practices, forecasting tools, and decision-making frameworks to improve efficiency and profitability.
• Drive consistency in commercial practices, pricing approaches, and growth processes across regions while allowing for local market flexibility.

Requirements

• 10+ years of relevant experience
• Demonstrated ability to identify strategic commercial opportunities, develop comprehensive execution roadmaps, and lead complex cross-functional transformation initiatives from concept through implementation.
• Agency or B2B services background is preferred
• Expertise in pricing strategy, pricing model design, and commercial governance.
• Strong experience in forecasting, profitability management, and business performance reporting.
• Proven ability to build and scale commercial operating models, processes, and account management frameworks.
• Experience managing and growing large enterprise accounts and executive-level client relationships.
• Expertise in proposal management, commercial negotiations, and deal structuring.
• Strong financial acumen with the ability to analyze revenue, margin, and profitability drivers.
• Experience leading transformation initiatives and driving organizational change.

Preferred

• Agency or B2B services background is preferred

Benefits

• Medical, Dental & Vision, which includes the option of a high-deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection