Vice President, Client Experience

San Francisco, CA (Hybrid)

$125K/yr – $165K/yrSenior Level8+ years expFull time

Posted 6 days ago

Job Summary

Own and mentor Weber Advisory client engagements across West region, shaping integrated corporate reputation, issues management and executive communications while leading cross-disciplinary teams.

  • Drive strategic client counsel on high-profile moments
  • Lead multi-disciplinary teams and business development
  • Build client relationships and expand advisory footprint

Job Description

Responsibilities

  • Serve as a trusted advisor to senior executives and communications leaders on corporate reputation, issues management, crisis preparedness, executive visibility and stakeholder engagement.
  • Lead integrated client teams across corporate communications, public affairs, executive positioning, media relations and internal communications.
  • Counsel clients through high-profile business moments including litigation, policy developments, regulatory scrutiny, organizational change, workforce issues, M&A, ESG and reputational challenges.
  • Develop integrated communications strategies that align corporate reputation objectives with business priorities and stakeholder expectations.
  • Partner closely with Weber's Public Affairs, Crisis, Digital, Creative, Research and Brand teams to deliver seamless, multidisciplinary solutions.
  • Identify emerging reputational, political and regulatory risks, translating insights into proactive client counsel.
  • Lead major business development opportunities, helping shape integrated proposals, strategic recommendations and pitch presentations.
  • Build and grow client relationships, identifying opportunities to expand Weber Advisory's role across the West region.
  • Contribute to Weber Advisory's thought leadership through POVs, speaking opportunities, market insights and industry visibility.
  • Mentor and develop high-performing teams while fostering collaboration, inclusion and operational excellence.

Requirements

  • 8–12+ years of experience in corporate communications, public affairs, issues management, government affairs or strategic communications, with agency experience strongly preferred.
  • Demonstrated experience counseling senior executives during complex reputation, policy, regulatory or business challenges.
  • Strong understanding of the intersection between communications, public policy, stakeholder engagement and business strategy.
  • Experience developing issues management frameworks, crisis preparedness plans and executive communications strategies.
  • Familiarity with legislative, regulatory and political environments and their impact on corporate reputation.
  • Proven ability to lead integrated teams across multiple disciplines and deliver strategic, client-ready work under pressure.
  • Strong business development experience, including identifying opportunities, leading pitches and expanding client relationships.
  • Exceptional writing, presentation and strategic storytelling skills.
  • Entrepreneurial mindset with a passion for building new capabilities, developing talent and contributing to the growth of Weber Advisory in the West.
  • Experience working across industries such as consumer, healthcare, technology, energy, infrastructure or highly regulated sectors is preferred.

Preferred

  • Executive presence and sound judgment in high-stakes situations.
  • A collaborative leadership style with a passion for coaching and developing talent.
  • Intellectual curiosity and a strong understanding of the evolving stakeholder landscape.
  • The ability to connect corporate reputation, public affairs and business strategy into actionable communications programs.
  • A growth mindset and excitement about helping build Weber Advisory's presence and market leadership across the West.
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Weber Shandwick

Weber Shandwick is the earned-first global communications agency. Led by world-class strategic and creative thinkers and activators, Weber Shandwick has won some of the most prestigious awards in the industry, including being named #1 in the Public Relations and Brand Strategies category on Fast Company’s 2024 Most Innovative Companies list, one of Fast Company’s Best Workplace for Innovators in 2023, PRWeek’s 2024 Global Agency of the Year, ranked #1 on PRovoke’s Global Creative Index in 2024 and honored on Ad Age’s A-List in 2024 & 2020 and Best Places to Work in 2019, in addition to being awarded Campaign Global’s PR Agency of the Year in 2023. Weber Shandwick was the most awarded PR agency at the 2023 and 2024 Cannes Lions International Festival of Creativity, including earning the PR industry’s first-ever idea-led Cannes Grand Prix in the Brand Experience & Activation category and cumulatively earning more than 225 Cannes Lions. Weber Shandwick has also been named PR Agency of the Year by Campaign US in 2021, honored as PRovoke’s Global Agency of the Decade in 2020 and ranked #1 on PRovoke’s Global Creative Index in 2021 and 2022. Additionally, the firm was named PRWeek’s Global Agency of the Year in 2015, 2016, 2017 and 2018 and was awarded PRWeek’s Purpose Agency of the Year in 2020 and 2021. Weber Shandwick also received Honorable Mention on the Gartner Magic Quadrant for Global Marketing Agencies in 2021, as the only PR agency featured.  Part of the Interpublic Group (NYSE: IPG), Weber Shandwick is the anchor agency within The Weber Shandwick Collective – the strategic communications and consulting network. For more information, visit https://www.webershandwick.com/. Social Media Community Guidelines: http://bit.ly/wssocialterms

Founded in 2001
New York, NY, US
4.4K employees (1,170 in marketing)

Salaries

Posted range

$125K/yr – $165K/yr

Taken straight from the job posting.

See all Weber Shandwick salaries

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Vice President, Client Experience

Weber Shandwick · San Francisco, CA · Hybrid