Vans: Manager, CRO & Digital Experience

Costa Mesa, CA (Hybrid)

$91K/yr – $113K/yrSenior Level7+ years expFull time

Posted 3 weeks ago

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Job Summary

Own end-to-end CRO with a data driven focus on experimentation, journey optimization, and cross-functional alignment to drive measurable revenue impact.

  • Experimentation lifecycle: end-to-end A/B testing and multivariate tests from hypothesis to rollout.
  • Personalization & journey optimization: segmentation and tailoring to key cohorts across the ecommerce funnel.
  • Cross-functional leadership: align marketing, merchandising, analytics, and tech to embed CRO in campaigns and the digital roadmap.

Job Description

Responsibilities

  • Own the experimentation lifecycle: Lead end-to-end A/B and multivariate testing, from hypothesis development through execution, analysis, and rollout.
  • Build and prioritize testing roadmap: Develop a data-driven roadmap aligned to business goals, consumer insights, and revenue opportunities.
  • Optimize the digital customer journey: Identify friction points across the funnel and deliver actionable recommendations to improve conversion and engagement.
  • Elevate digital design and UX: Guide the creative direction and usability of the eCommerce experience, ensuring intuitive, high-quality, on-brand consumer interactions.
  • Translate insights into design solutions: Partner with UX/UI, content, and development teams to design and implement test variations and experience enhancements.
  • Drive personalization strategy: Develop segmentation and personalization approaches that tailor experiences to key consumer cohorts.
  • Lead cross-functional alignment: Collaborate with marketing, merchandising, analytics, and technology teams to integrate CRO into campaigns and broader digital roadmap.
  • Deliver performance insights: Establish reporting cadences and communicate test results, learnings, and recommendations to stakeholders and leadership.
  • Ensure technical execution excellence: Oversee testing tools, tagging, QA, and platform integrations to ensure accuracy and scalability.
  • Champion experimentation culture: Embed a test-and-learn mindset across the organization, driving continuous improvement and measurable ROI.

Requirements

  • 5-7+ years of experience
  • CRO & experimentation expertise: Strong command of A/B testing, multivariate testing, and structured experimentation frameworks.
  • Data-driven decision making: Ability to analyze user behavior and translate data into clear, actionable insights and recommendations.
  • UX & digital design fluency: Deep understanding of user-centered design, usability principles, and digital content execution.
  • Ecommerce & funnel knowledge: Expertise in site performance drivers, conversion levers, and customer journey optimization.
  • Technical acumen: Experience with testing platforms (e.g., Optimizely), analytics tools (GA4, Quantum Metric), Figma, and basic front-end (HTML/CSS).
  • Cross-functional leadership: Proven ability to influence and collaborate across design, tech, marketing, and merchandising teams.
  • Storytelling & communication: Strong ability to present insights, design rationale, and recommendations to stakeholders at all levels.
  • Program & roadmap management: Skilled at prioritizing initiatives, managing multiple workstreams, and delivering against deadlines.
  • Growth mindset: Curiosity and continuous improvement orientation, with a focus on driving measurable business impact.

Preferred

Benefits

  • Benefits at VF Corporation : You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.
VF Corporation logo

VF Corporation

3.6 Glassdoor

VF Corporation is one of the world’s largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish most through a family of iconic outdoor, active and workwear brands including Vans®, The North Face®, Timberland® and Dickies®. Our purpose is to power movements of sustainable and active lifestyles for the betterment of people and our planet. We believe that when you discover the difference between a career and a calling, you get so much more out of life. When those lines begin to blur, you start to limit yourself much less and start aiming for more. That’s what we want for everyone who joins us at VF. And frankly, that’s what it takes to thrive here too. For more information, please visit vfc.com.

Denver, Colorado, USA
30K employees (2,377 in marketing)
66% recommend to a friend
56% CEO approval

Traffic Signals

Monthly Visitors
243.7K
Traffic Source Mix
Search
40.3%
Direct
49.9%
Referral
6.2%
Social
2.6%
Paid
0.8%

Headcount Trend

Current headcount: ~31.5K

Marketing Team

Marketing Team Size
1,550 (5% of company)
Marketing Roles Posted (Last 30 Days)
9

Funding

Total Funding
$1.8B
Last Raise
Post IPO Equity, 2 years ago

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