Responsibilities

• Creator Sourcing — Identify, vet, and recruit UGC creators across TikTok, Instagram, and other platforms that match client brand needs and performance goals
• Partnership Management — Build and maintain an active roster of reliable creators; manage relationships, rates, and contracts
• Brief Development — Write clear, detailed creative briefs that give creators everything they need to deliver on-brand, high-performing content
• Product Fulfillment Coordination — Coordinate the logistics of sending client product to creators; track shipments and ensure timely delivery
• Workflow Management — Own the full production pipeline — deadlines, revisions, approvals, and final delivery — across multiple clients and campaigns simultaneously
• Quality Control — Review content submissions against briefs before passing to the creative or client team
• Reporting — Track creator performance, delivery rates, and content output; flag issues and optimize the roster over time

Requirements

• 2+ years managing UGC, influencer, or creator partnerships — agency experience preferred
• Strong written communication; can write a compelling, clear brief without hand-holding
• Highly organized with the ability to manage multiple campaigns and deadlines in parallel
• Familiar with DTC eCommerce brands and paid social creative (Meta, TikTok)
• Experience using project management tools (Notion, Asana, Monday, etc.)
• Self-starter who can build and improve systems — not just execute within them
• Comfortable with ambiguity; this role will continue to evolve as we grow

Preferred

• Experience working with performance-focused creative teams
• Familiarity with UGC platforms or marketplaces (Billo, Minisocial, JoinBrands, etc.)
• Background in content creation or social media management
• Familiar with AI tools and building systems to manage a high volume of creator contacts