TikTok Shop - Account Manager at Platinum Commerce | Beverly Hills, CA

TikTok Shop - Account Manager

Beverly Hills, CA (On-site)

Salary Not AvailableSenior Level4+ years expFull time

Posted 6 months ago

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Job Summary

Drive end-to-end TikTok Shop operations and affiliate growth for Atlas Brands, overseeing GMV, campaigns, and creator partnerships.

Own product listings, pricing, promotions, and campaign scheduling within TikTok Shop.
Must-have: 4+ years in ecommerce or marketplace ops with hands-on TikTok Shop experience.
Standout: Proven GMV growth and affiliate network management.

Job Description

Responsibilities

Oversee end-to-end TikTok Shop operations within Seller Center, including product listing optimization, pricing strategy, and promotional calendar management
Monitor and maintain shop health metrics, ensuring compliance with TikTok’s policies and best practices
Manage inventory coordination, order fulfillment tracking, and customer service escalations
Create and optimize product bundles, flash sales, and campaign registrations to maximize visibility and conversion
Develop and execute affiliate marketing strategies to drive creator-generated sales
Recruit, onboard, and manage relationships with TikTok affiliates and content creators
Negotiate commission structures and manage sample seeding programs
Analyze affiliate performance metrics and optimize the creator network for ROI
Serve as the primary point of contact for assigned accounts, building strong client relationships
Develop customized growth strategies aligned with client&s business goals and TikTok Shop capabilities

Requirements

4+ years of experience in e-commerce account management, marketplace operations, or digital marketing
2+ years of hands-on experience with TikTok Shop, Amazon, Walmart Marketplace, or similar platforms
Demonstrated track record of driving GMV growth and achieving performance targets
Strong analytical skills with proficiency in interpreting data, metrics, and performance reports
Excellent communication and presentation skills with the ability to manage client relationships
Self-starter mentality with the ability to manage multiple accounts and prioritize effectively
Bachelor’s degree in Marketing, Business, Communications, or related field

Preferred

Direct experience working at a TikTok Shop Partner (TSP) agency or brand-side TikTok Shop team
Experience with affiliate/influencer marketing programs and creator relationship management
Familiarity with TikTok Ads Manager, Shopping Ads, and LIVE shopping features
Experience in beauty, consumer electronics, fashion, or CPG verticals
Basic SQL or data visualization skills (Tableau, Looker) for performance analysis

Benefits

Comprehensive health benefits (medical, dental, vision)
401(k)
PTO and paid holidays
Professional development and training opportunities
Employee discounts on partner brand products

Platinum Commerce

Platinum Commerce, previously called Atlas, is a full-service consumer product distribution partner and marketing agency that partners with leading brands to expand their market presence and drive growth via new sales channels. Platinum Commerce is a certified TikTok Selling Partner (TSP)Headquartered in Beverly Hills with a 60,000 square foot distribution center in Los Angeles, Atlas offers end-to-end solutions including merchandising, fulfillment, product marketing, and operations management. Partnering with brands such as Samsung, Google & Oxo, Atlas works across primary online channels, including TikTok Shop, Amazon, Costco Next, Walmart, WhatNot, Mercado Libre, and others. Atlas delivers a full A to Z solution by stocking inventory, listing products, partnering with affiliates, fulfilling orders, and handling returns.

Founded in 2023

Beverly Hills, California, USA

13 employees (2 in marketing)