Responsibilities

• Champion TikTok Shop Success: Act as the primary point of contact for TikTok Shop and marketplace clients, understanding their platform-specific goals and helping them grow efficiently.
• Launch & Optimize: Oversee client onboarding, product listings, shop setup, promotions, reporting, and collaboration with affiliate creators-ensuring marketplace performance from day one.
• Lead With Strategy: Translate business needs into actionable deliverables. Coordinate internal teams (strategy, creative, content) to deliver on-time, data-backed campaigns that perform on social commerce platforms.
• Build Lasting Relationships: Become a trusted partner who communicates clearly, anticipates needs, and drives long-term success through operational excellence.

Requirements

• Minimum 2 years experience in Account Management (digital marketing preferred).
• Has direct experience managing or supporting TikTok Shop or other e-commerce marketplace platforms (Amazon, Walmart Marketplace, etc.)
• Is fluent in marketplace operations like product listings, promotional strategies, shop optimization, performance reporting, and creator/affiliate partnerships
• Excellent communication and relationship-building skills - a true "people person."
• Proven experience managing client accounts across diverse platforms, including social media, social commerce, e-commerce, and multi-channel environments.
• Proven ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Problem-solving and strategic thinking skills to develop and implement winning social media strategies.
• Proficiency in project management tools and Google Suite.
• A passion for social media and a commitment to staying ahead of industry trends.

Preferred

• Candidates with direct TikTok Shop experience or who have worked at TikTok, Amazon, or closely with these platforms are strongly preferred.

Benefits

• comprehensive benefits package including top-tier health insurance, flexible PTO, hybrid/remote work options, and opportunities for professional growth!
• Joybyte is a proud recipient of AZ Central's Top Companies to Work for in Arizona!