Social Media Manager

USA (Remote)

$85K/yr – $105K/yrMid LevelFull time

Posted 2 hrs ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the brand’s organic social engine from the inside out across Facebook, Instagram, and Reddit, building authentic communities that drive engagement, awareness, and signups.

  • Lead content, voice, cadence, and growth across key platforms.
  • Turn engagement into measurable funnel activity.
  • Define and own community growth strategy and messaging.

Job Description

Responsibilities

  • You own our organic social presence — building a brand's organic engine from the inside out, not chasing a follower count.
  • Build our organic social. Own Facebook, Instagram, and Reddit end-to-end: content, voice, cadence, growth. You make it, ship it, and learn from the numbers — no waiting on a designer or a UGC team.
  • Immerse us where our people are. Our customers and their families live in Facebook groups and on Reddit around caregiving and senior safety. You show up authentically, become a trusted voice, and turn those communities into places where people discover and recommend us.
  • Turn engagement into signups. Connect great content to real customers. Know how organic reinforces our campaigns and feeds our funnel.
  • Own the strategy. Bring proven opinions on how communities grow — who these customers are, what makes them fall in love, and how we make that spread.

Requirements

  • A proven track record of building organic social — for a brand, for yourself, or both. This is the core requirement: not a follower count, but a system that drove real engagement, awareness, and growth. If you're a creator with your own following, even better.
  • Not a vanity-metrics person. You've built organic that drives revenue, engagement, and brand awareness.
  • Excited about our demographic. Energized by building community among people 45+, caregivers, and adult children — and you can explain why things spread among people who aren't on TikTok all day.
  • A relentless engine who does a remarkable amount of work and doesn't get blocked.
  • A strong writer who can turn our product into a message a 65-year-old's daughter feels and forwards.
  • Hands-on design sense to make your content look good solo.
  • Analytical — you set goals, live in the numbers, and cut what isn't working.

Preferred

  • influencer or creator partnerships; experience marketing to older adults or caregivers.

Benefits

  • Remote-first. About 120 people across 15 countries. 3–4 in-person offsite per year.
  • Backed by Y Combinator, YC Continuity, SNR.vc, and other top-tier investors.
Community Phone logo

Community Phone

3.6 Glassdoor

We are the next generation of telecom for families and small business owners. And we are customer-obsessed.

Founded in 2018
San Francisco, California, USA
167 employees (8 in marketing)
63% recommend to a friend

Traffic Signals

Monthly Visitors
119.8K
Monthly Google Ads Budget
$21.5K
Traffic Source Mix
Search
52.4%
Direct
38.6%
Referral
5.4%
Social
2.3%
Paid
1.3%

Headcount Trend

Current headcount: ~167

Marketing Team

Marketing Team Size
7 (4% of company)
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$250K
Last Raise
$150K
Series Unknown, 2 years ago

Funding History

  • Nov 2023
    Series Unknown
  • Nov 2021
    Seed
  • Apr 2021
    Seed