Responsibilities

• Serve as a welcoming and knowledgeable point of contact for prospective and new students.
• Learn and communicate Rae Studios’ classes, programs, services, pricing, and policies to effectively support sales and customer transactions.
• Drive new student acquisition, retention, and membership enrollment.
• Conduct new student calls and follow-up communications via phone and email.
• Follow up with new students to gather feedback and support their customer journey when needed.
• Respond to inbound inquiries through phone, email, social media, and in-person interactions.
• Manage and follow up with outbound leads through phone, email, and Instagram.
• Track leads, follow-ups, and sales activity.
• Help create and distribute marketing materials for classes, special events, and studio programs.
• Support the planning and execution of Spotlights, Special Events, Member Perks, and other studio initiatives by assisting with:

Requirements

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Excellent organizational skills and attention to detail.
• Self-motivated and able to work independently with occasional supervision.
• Comfortable with sales, lead follow-up, and customer outreach.
• Previous experience in digital marketing and/or inbound/outbound sales.
• Proficiency with Canva, Google Workspace, and YouTube.
• Comfortable using social media platforms, particularly Instagram.
• Strong written and verbal communication skills.
• Interest in dance, fitness, the arts, or community-based businesses is strongly preferred.

Benefits

• Free group classes at Rae Studios
• Discounts on studio rentals and merchandise
• Paid sick time: 1 hour earned per 30 hours worked, up to 24 hours
• Employee discount
• On-the-job training
• Opportunities for advancement
• Paid training