Sr. Specialist, Media Operations at Monks | New York City, NY | $110K/yr – $120K/yr

Sr. Specialist, Media Operations

New York City, NY (Hybrid)

$110K/yr – $120K/yrSenior Level3+ years expFull time

Posted 2 months ago

Job Summary

Own and optimize client media programs across programmatic, social, and search while guiding junior teammates and maintaining tight, proactive client communications.

Own media strategy and ongoing campaign management, including QA, to deliver client outcomes.
Lead client updates and platform trainings, surfacing service opportunities with internal partners.
Collaborate cross-functionally to translate client needs into concrete optimizations and knowledge sharing.

Job Description

Responsibilities

Lead the development and execution of media plans and independently own client communications and platform trainings.
Use your knowledge of client business and collaboration skills to identify and action upon client service opportunities in partnership with internal teams.
Your technical expertise will enrich the experience of junior team members, inclusive of proactively knowledge sharing and demonstrating best practices.
Own media strategy and campaign planning, builds, and ongoing management of our clients’ media efforts, including QA
Build trust and rapport with clients and own client communications and updates, review requests and questions, and troubleshoot issues on platforms and media execution
Work effectively with team members to complete day-to-day tasks for both clients and internal efforts and actively seek opportunities to guide junior team members in need of assistance with tasks (internal and external)
Collaborate with peers to receive learnings, from both internal and external sources
Learn and act on explicit motivations/needs of both internal and external stakeholders, build baseline trust & rapport via written & verbal communication, and actively seek to understand and improve the client experience
Execute on media platforms across Programmatic, Social, and Search channels such as, but not limited to…
Programmatic DSPs: DV360, TTD, Amazon DSP, etc.

Requirements

Intermediate proficiency in at least three platforms relevant to our Media team, and conceptual understanding of the Media landscape and how platforms fit into the ecosystem
Programmatic DSPs: DV360, TTD, Amazon DSP, etc.
Ad Servers: Campaign Manager
Social Buying Platforms: Meta, LinkedIn, X, TikTok, Snapchat, Reddit
Search Engines & Search Management Platforms: Google Ads, Microsoft Ads, SA360
Ability to identify and act on explicitly stated problems, roadblocks, and next steps
Ability to work with and contextualize data on a regular basis, including identification of necessary and/or helpful inputs, accurate and consistent manipulation of data sets, and analysis against data to identify trends, outliers, and/or important outputs
Ability to host 'professional grade' meetings, complete with agendas
Ability to meet self-imposed and external deadlines, honor and deliver on verbal & written commitments, exhibit attention to detail on own work and others’ work, and an ability to utilize professional formatting on own work, and recognize areas for professional formatting improvement on own and other’s work
Strong organizational skills to manage one-off tasks and larger or longer initiatives, and to manage your own work in conjunction with team needs and priorities
Strong self and social awareness skills, demonstrating an ability to moderate your own personal state and stress and recognize how to best work with clients, teams, and individual peers
Ability to recognize areas for improvement and develop others
Experience working in a professional setting with team members and clients
3 years or more in a relevant Media role or environment

Benefits

Excellent, full coverage medical, dental, and vision insurance - more about our coverage here!
Generous PTO and 15 company-wide holidays
401k with company contribution
Paid parental leave
Work-life balance with an emphasis on personal well-being
Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge here!)
This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

Monks

3.7 Glassdoor

Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI to help the world’s trailblazing companies outmaneuver and outpace their competition.

Founded in 1985

London, England, GB

6.9K employees (2,903 in marketing)

monks.com

73% recommend to a friend