Sr. Social Media Manager

Responsibilities

• As Sr. Social Manager, you will establish and lead Raptor North America’s social team across strategy, organic content, community management, content production and paid amplification. You will be the agency’s senior social voice for the North American team, responsible for the quality of the work, the growth of the service and the confidence clients place in our recommendations.
• You will work closely with client services, community, strategy, creative, experiential, production and media specialists across the US and Raptor’s wider network.
• Your role is to turn Raptor’s community intelligence and live experiences into connected social programs that work across markets and platforms.
• You will directly lead and help develop our talented junior level social professionals.
• You will provide the direction, coaching and support that enables the wider team to keep developing as the social team grows at Raptor.
• Define Raptor’s social proposition, service model, pricing and roadmap, with community at its heart.
• Create and sell insight-led social strategies for current clients, pitches and new-business opportunities.
• Own channel and platform strategies across TikTok, Instagram, YouTube, LinkedIn and relevant emerging platforms.
• Build always-on content systems that turn community activity and user-generated content into a reliable publishing pipeline.
• Set standards for sourcing, permissions, rights management, brand safety and the responsible use of user-generated content.

Requirements

• At least five years’ experience in social media, preferably within a successful social-first, creative or integrated agency.
• A strong portfolio of culturally relevant social work for recognised consumer brands.
• A strong interest in emerging technologies, with experience creating content around technology products and trends.
• Proven experience developing and presenting social strategies that connect audience insight, creativity and commercial objectives.
• Hands-on understanding of organic social, community management, content production and paid social amplification.
• Experience briefing and overseeing creators, designers, photographers, filmmakers, editors and production partners.
• A record of growing accounts, contributing to pitches or helping sell new social work.
• Experience managing budgets, scopes, resourcing and delivery across multiple client accounts.
• Experience leading or developing people, with the ambition to build a high-performing social team.

Preferred

• An understanding of youth culture, communities, creators and experiential marketing is highly valuable.

Benefits

• 24 days’ holiday per year
• Bonus scheme
• Competitive Health Care & Benefits packages
• Remote work
• New business incentives scheme
• Annual Summer and Christmas parties
• Team-building and agency activities
• Discounts on local and national brands and businesses