Responsibilities

• Build and maintain the full sales enablement and collateral ecosystem — one-pagers, vertical-specific pitch decks, battlecards, objection-handling guides, product videos, and ROI frameworks. Own adoption, not just production: assets should be current, accessible, and actively used by the field.
• Lead go-to-market execution for new product releases, building supporting assets, running internal training for sales and CS, and ensuring both teams can accurately position and explain what just shipped. Build the enablement systems that sustain adoption after launch day.
• Track the competitive landscape and maintain current battlecards. Synthesize win/loss patterns, objections, and messaging signals from sales conversations and customer interactions, and bring that back to marketing and product leadership on a regular cadence as a primary input to how positioning evolves.
• Build and continuously grow our library of proof (case studies, testimonials, metrics, and customer quotes) by working closely with CS and product to surface outcomes on a regular cadence. Actively maintain G2 and other review profiles, soliciting reviews at the right lifecycle moments.
• Support analyst relations, industry awards, and third-party validation efforts as category-building proof points. Help ReflexAI show up with authority and consistency wherever buyers and influencers are paying attention.
• Own all customer-facing communications, including the customer newsletter, direct communications to the install base, and in-app messaging and guided walkthroughs, ensuring customers understand new features and can adopt them without friction across the full customer lifecycle.
• Keep customer logos, product messaging, and interactive demos current on the website at all times, working with web and design partners to ensure what's live reflects the actual product and customer base.