Responsibilities

• Act and advise the business with a broad set of stakeholders in mind; partner with departments to create communication strategies and messaging to create deeper engagement with multiple Stakeholders
• Work closely with Executive Leaders across the Company to support Executive platforms, which entails advising on communication tactics, ghostwriting, and offering constructive communication advice
• Ensure alignment on corporate and operational priorities, objectives, and key initiatives
• Establish effective relationships with other Southwest Departments for support in communicating departmental initiatives
• Guide overall communication strategy and thought Leadership of multiple topics or work groups
• Work with Leaders to frame solutions to emerging issues, and subsequently define and execute appropriate communication strategies to support the best outcome
• Align organizational resources, managing priorities across multiple areas to create timely communication strategies that deliver measurable business results
• Help champion innovative technologies and strategies that cause the organization to think about how to communicate in new ways, taking into consideration Employee sentiment and/or union negotiations
• Consult on Companywide initiatives, determining appropriate tone and channel to deliver clear messages that align with Company objectives
• Contribute to SWALife blog, LUVLines, social media, and other Company news channels as needed

Requirements

• Expert knowledge in verbal and written communications skills
• Expert knowledge of presentation skills to a variety of audiences (leadership/Employees) and to a variety of audience sizes
• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
• Knowledge of communication and dissemination techniques and methods, including alternative ways to inform, equip, and connect via written, oral, and visual media
• Knowledge of Microsoft Office tools
• Skilled in considering the relative costs and benefits of potential actions to choose the most appropriate one
• Skilled in understanding and applying information to contribute to the organization's strategic plan
• Ability to find innovative communications solutions and ways to connect with Employees
• Required: High School Diploma or GED
• Demonstrated experience in directly or indirectly leading team(s)

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your Retirement Savings Plan with Company contributions up to 9.3% of your eligible earnings**
• Potential for annual Profit Sharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
• Explore more Benefits you’ll love: https://careers.southwestair.com/benefits