Responsibilities

• Draft and distribute newsletters and company announcements, sourcing updates from various departments to highlight key initiatives, success stories, and company news.
• Collaborate cross-functionally with various departments and stakeholders across the business (e.g., HR, IT, Product, Operations, etc.) to gather information, understand their communication needs, and translate them into company-wide messages.
• Support the implementation of the intranet by building, formatting, and organizing content pages to ensure the platform serves as an easy-to-navigate, central hub of information.
• Format and publish Slack announcements, utilizing established channel guidelines, clean layouts, and visual formatting to maximize readability and employee engagement.
• Support the internal communications intake process, partnering with the Project Coordinator to collect details for announcement requests and translate them into clear, reader-friendly drafts.
• Maintain and update the central content calendar, collaborating with the Internal Communications Manager and Project Coordinator to ensure a consistent, structured flow of communication across all channels.
• Track and report on communication metrics, regularly gathering data on newsletter open rates, Simpplr page views, and Slack engagement to help the team analyze what content is performing best.
• Support the Internal Communications Manager with drafting time-sensitive updates, organizing internal resources, and executing ad-hoc projects as the communications function scales.

Requirements

• Bachelor's degree in Communications, English, Writing, Marketing, or a related field.
• 3 - 5 years of experience in internal communications, employee engagement, corporate communications, or a hands-on, writing-heavy role.
• Exceptional written communication skills, with a sharp eye for tone, clarity, layout, and copyediting.
• Strong interpersonal and relationship-building skills, with a proven ability to work effectively with diverse teams, stakeholders, and departments across the organization.
• Comfortable with basic data and analytics, with the ability to pull reports and interpret engagement metrics (such as click-through rates, read times, and page views) to help inform future content decisions.
• Strong Slack skills, with proven experience formatting and publishing clean, structured communication streams within the platform.
• Proficiency with Google Workspace (Google Docs, Sheets, Slides, and Drive) for daily collaboration and document creation.
• Experience with project management tools, specifically Asana (or a strong comfort level learning it quickly) to track deliverables and stay aligned on timelines.
• Familiarity with basic design tools like Canva to format newsletters and design visually polished header images and assets.
• Familiarity with intranet platforms, knowledge management systems, or employee communication tools (direct experience with Simpplr is a strong plus).

Preferred

• Proactive and self-motivated with a strong drive to take ownership of assigned tasks and run with them.
• Collaborative partner who thrives working closely in a small team to build out new processes and communication channels.
• Detail-oriented with a high commitment to consistency, accuracy, and quality.
• Adaptable and grounded, with the ability to remain focused and calm when priorities or timelines shift quickly.

Benefits

• Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
• Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
• Paid time off
• Sick time
• FSA and HSA options
• Parental leave
• 401(k) with employer matching
• Life insurance
• Vision and dental insurance
• Veterinary insurance