Sr. Manager, Project Management - Visa Social Studio

Responsibilities

• Lead end-to-end project management for social-first content, tentpole campaigns, sponsorship programs, reactive opportunities, and always-on work from intake and briefing through launch and closeout.
• Translate strategic and creative objectives into integrated project plans, schedules, milestones, budgets, resource plans, task assignments, approval pathways, and delivery requirements.
• Establish clear ownership, decision rights, dependencies, and success criteria at kickoff; maintain accurate plans and documentation in designated project management platforms.
• Coordinate cross-functional teams and external partners, facilitate productive working sessions, resolve blockers, and ensure stakeholders remain aligned throughout the project lifecycle.
• Manage creative, brand, legal, regulatory, rights, talent, and partner reviews; document feedback and decisions and drive timely resolution of open issues.
• Monitor scope, schedule, resources, budget, quality, and risk across multiple concurrent workstreams; escalate decisions and recommend mitigation plans when needed.
• Provide concise status reporting, executive-ready updates, decision logs, and action tracking that clearly communicate progress, risks, dependencies, owners, and deadlines.
• Partner with internal teams and agencies to maintain organized repositories, naming conventions, permissions, and asset-management practices in tools such as Wrike and SharePoint.
• Identify opportunities to streamline intake, planning, approvals, and delivery; implement scalable templates, governance, operating rhythms, and performance measures.
• Coach partners on social asset workflows and project management expectations, foster accountability, and model collaborative, solutions-oriented leadership.

Requirements

• 8 or more years of relevant work experience with a bachelor’s degree, or at least 5 years of relevant work experience with an advanced degree (for example, master’s, MBA, JD, or MD), or at least 2 years of relevant work experience with a PhD.
• Demonstrated experience leading complex project or program delivery in social media, creative production, content operations, or a related field.

Preferred

• 9 or more years of relevant work experience with a bachelor’s degree, 7 or more years with an advanced degree, or 3 or more years with a PhD.
• Proven success managing large-scale, high-profile social content, campaigns, and productions for a global brand, agency, or creator-focused organization.
• Strong command of cross-functional creative development, strategy, production, media, distribution, legal and compliance, sponsorship, and creator partnership processes.
• Fluency in social deliverables, specifications, review requirements, and publishing workflows for Instagram, TikTok, YouTube, X, and emerging platforms across organic and paid media.
• Experience managing agency and vendor relationships, scopes of work, budgets, resourcing, and delivery expectations.
• Advanced proficiency with project management and collaboration tools such as Wrike, Workfront, Asana, Notion, Microsoft Project, and SharePoint.
• Ability to synthesize complex information, make sound recommendations, and influence cross-functional partners and senior leaders without direct authority.
• Excellent written, verbal, facilitation, and presentation skills, including the ability to tailor communication for working teams and executives.
• Highly organized, resourceful, and detail-oriented, with sound judgment and the ability to prioritize competing demands in a fast-paced, ambiguous environment.
• Collaborative, inclusive, and team-oriented leadership style with a bias for action, continuous improvement, and measurable outcomes.