Manager, Marketing PMO - Hybrid (Seattle, WA)

Responsibilities

• Leads, mentors, and develops a team of Project Managers, providing regular coaching, feedback, and development support.
• Owns performance management for direct reports, including goal setting, reviews, and calibrations.
• Supports career growth, succession planning, and capability building for the team, in partnership with the Sr. Manager.
• Identifies skill and coverage gaps across the team and partners with the Sr. Manager on hiring and onboarding.
• Balancing the team's combined book of work against business demand.
• Partners with PMO Program Management to determine capacity needed to execute planned work.
• Monitors workload across the execution and delivery team using PMO systems (e.g., Workfront) and reassigns work within the team as needed.
• Escalates resourcing gaps or over-commitments to the Sr. Manager with recommended solutions when the team cannot cover demand with available resources.
• Serves as an escalation point for at-risk projects, stepping in directly or reassigning work as business needs require.
• Leading initiatives that enable evolving Marketing and PMO priorities.

Requirements

• Bachelor’s degree in Marketing/Advertising, Business, or equivalent experience.
• 5+ years of project/program management experience in marketing, advertising, design, or related fields.
• 2+ years of people management experience, or comparable experience coaching, managing performance, and developing others.
• Experience contributing to or leading process/tooling change initiatives.
• Demonstrated knowledge and application of project management principles and process methodologies (predictive, agile, hybrid).
• Experience introducing a new tool or workflow to a team and sustaining adoption.
• Strong understanding of marketing deliverables across digital, visual merchandising, social, media, video, broadcast, and print channels.
• Excellent verbal and written communication skills, with the ability to clearly articulate status, risk, and solutions to leadership.
• Strong organizational and prioritization skills, with the ability to balance team workload against shifting business needs.
• Advanced experience with project management software solutions (e.g., Workfront), including reporting and administration.

Benefits

• Medical/Vision, Dental, Retirement and Paid Time Away
• Life Insurance and Disability
• Merchandise Discount and EAP Resources
• This position may be eligible for performance-based incentives/bonuses
• Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more.