Sr. Manager, Marketing Operations

Cincinnati, OH (Unknown)

Salary Not AvailableSenior Level4+ years exp

Posted 2 days ago

Job Summary

Own and drive the end-to-end Marketing project lifecycle across campaigns, content, events, and donor communications, coordinating cross-functional teams and defining goals, timelines, and KPIs.

  • Lead intake, prioritization and planning of Marketing projects
  • Develop editorial and marketing calendars
  • Ensure audience-focused, timely communications

Job Description

Responsibilities

  • Lead intake, prioritization, planning and execution of Marketing projects, including impact, campaigns, donor communications, community outreach, events, digital content, direct mail, video, presentations and promotional materials.
  • Drive cross-functional deliverables and keep team members and organizational partners on task, ensuring timely decisions, approvals and responses.
  • Develop and maintain clear project plans, timelines, owners, deadlines and status updates for priority work.
  • Assess team capacity and resource allocation; identify bottlenecks, competing priorities and risks and escalate as needed.
  • Establish and continuously improve Marketing workflows, tools, meeting rhythms and project-management processes.
  • Maintain visibility into active work and provide concise, solutions-oriented updates to leadership and key stakeholders.
  • Own and manage the integrated editorial and marketing calendar in partnership with Development, the Office of the President, Impact and other teams.
  • Help drive a consistent storytelling pipeline across volunteers, community partners, corporate partners, individual donors, staff leadership and community impact.
  • Write, edit and proofread high-priority communications, presentations, talking points, donor materials and other content as needed.
  • Ensure communications are audience-focused, accurate, timely and keep United Way at the center of the story.

Requirements

  • Bachelor’s degree in communications, marketing, project management or a relevant field.
  • 4+ years of experience in project management, marketing, communications, or related fields, with demonstrated success managing competing priorities and driving projects through successful completion.
  • Exceptional organizational skills and demonstrated ability to manage multiple projects, competing priorities and deadlines simultaneously.
  • Excellent writing, editing, verbal communication and interpersonal skills with the ability to work effectively across all levels of the organization.
  • Proficient in project management software, collaboration platforms and workflow tools.
  • Demonstrated ability to think strategically, anticipate needs, solve problems and drive work forward with urgency.

Preferred

  • Highly organized and effective in driving cross-functional initiatives from idea through execution.
  • Excellent written and verbal communication skills, including strong writing and editing judgment.
  • Comfortable creating clarity, setting deadlines, following up and respectfully holding colleagues accountable.
  • High level of integrity and dependability with a strong sense of urgency, ownership and results orientation.

Benefits

  • Generous paid time off including vacation, personal, sick, and holiday time
  • Medical, Dental, Vision, Life Insurance, 403b plan with company match
  • Short-Term & Long-Term Disability Insurance
  • Employee Assistance Program and access to other free health programs
  • Community volunteer opportunities
  • Professional development and training opportunities
United Way logo

United Way

3.7 Glassdoor

Whenever there is a need in our communities, United Way is there. We bring a comprehensive approach to every challenge, actively listening and responding to local needs. Our global reach across tens of thousands of communities means we can share innovations and scale impact to improve lives around the world. From strengthening local resilience to advancing health, youth opportunity, and financial security, we’re mobilizing communities to action so all can thrive. Join us! #UnitedIsThe Way

Alexandria, Virginia, USA
3K employees (172 in marketing)
60% recommend to a friend
69% CEO approval

Marketing Team

Marketing Team Size
146 (5% of company)
Median Tenure
14.4 years
Marketing Roles Posted (Last 30 Days)
4

Funding

Last Raise
Grant, 3 months ago

Funding History

  • Dec 2025
    Grant
  • Oct 2024
    Grant

Traffic Signals

Monthly Visitors
226.6K
Monthly Google Ads Budget
$27.3K
Traffic Source Mix
Search
42.4%
Direct
44.8%
Referral
8.5%
Social
2.7%
Paid
1.3%

Headcount Trend

Current headcount: ~3K

Recent News

United Way logo

Sr. Manager, Marketing Operations

United Way · Cincinnati, OH · Unknown