Sr. Manager, Commercial Strategy O&C, Marketing (Remote)

Chicago, IL (Remote)

$120K/yr – $135K/yrSenior Level7+ years expFull time

Posted 2 weeks ago

Job Summary

Own and drive the hotel marketing strategy and full-funnel plans for Essentials openings, coordinating strategy, budgets, and performance metrics across a portfolio.

  • Lead marketing strategy and budget planning for assigned Essentials openings
  • Translate strategies into briefs, activation plans, and performance metrics

Job Description

Responsibilities

  • Own the Marketing strategy and related outcomes for an assigned portfolio of Essentials openings and conversions through the defined transition point
  • Build and maintain the Marketing components of each Commercial Ramp Strategy Plan, connecting market insights, competitive context, priority segments, Brand strategy, commercial goals, and the hotel experience into a clear go-to-market approach
  • Define unique selling points, priority audiences, and segment-specific messaging; engage agency support when full positioning development is required
  • Develop full-funnel Marketing and digital media plans from pre-opening through the first year of operations, with clear objectives, audiences, channel mix, timing, budget phasing, need-period support, and measures of success
  • Develop and secure approval for hotel Marketing budgets and funding plans, including applicable Hyatt Top-Up, DAP, corporate, regional, and Brand-funded opportunities
  • Translate approved strategies and budgets into clear briefs, launch plans, media investments, assets, tracking, and activation milestones across Hyatt.com, World of Hyatt, CRM, search, metasearch, social, personalization, offers, and selected third-party channels
  • Partner with the Senior Manager, Commercial Strategy - Sales & Revenue and the Essentials Performance Lead to align Marketing actions with segmentation targets, pricing, Sales priorities, booking pace, on-the-books performance, need periods, and conversion goals
  • Lead hotel and owner/operator Marketing working sessions, provide recommendations on priorities and investment choices, and surface readiness, funding, approval, or performance risks early
  • Establish hotel-level Marketing and digital KPIs; maintain weekly Risk to Ramp reporting and a monthly portfolio scorecard showing activation status, results, risks, opportunities, and required interventions
  • Use performance insights to optimize audiences, channel mix, investment, creative, messaging, offers, and timing as hotel needs and market conditions evolve

Requirements

  • 7+ years of progressive experience in hospitality Marketing, commercial strategy, performance optimization, or a related multidisciplinary commercial role
  • Strong digital Marketing acumen across paid search, email, social, programmatic media, metasearch, CRM, personalization, and performance measurement
  • Experience developing and adjusting hotel-level Marketing or commercial strategies based on Brand positioning, market dynamics, segmentation, competitive performance, and demand patterns
  • Strong analytical skills with the ability to interpret hotel, market, campaign, and channel data; identify risk and opportunity; and translate insights into clear action
  • Strong stakeholder-management and communication skills with hotel leaders, owners/operators, agencies, regional leaders, and global functional partners
  • Ability to manage multiple hotels, budgets, launches, and competing priorities in a fast-paced, global, matrixed organization

Preferred

  • Bachelor's degree in Business, Marketing, Hospitality, or a related field
  • Experience supporting a multi-property portfolio across both pre-opening and post-opening stages of the hotel ramp lifecycle.

Benefits

  • Annual allotment of free hotel stays at Hyatt hotels globally
  • Flexible work schedule
  • Wellbeing initiatives such as a complimentary Headspace subscription
  • A discount at the on-site fitness center
  • A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
  • Paid Time Off, Medical, Dental, Vision, 401K with company match
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Hyatt

Hyatt is guided by its purpose: to care for people so they can be their best. Hyatt’s portfolio includes 1,000+ hotel and all-inclusive properties in over 75 countries across 6 continents. Hyatt’s offerings include brands in the Timeless Collection, including Park Hyatt®, Grand Hyatt®, Hyatt Regency®, Hyatt®, Hyatt Residence Club®, Hyatt Place®, Hyatt House®, Hyatt Studios, and UrCove; the Boundless Collection, including Miraval®, Alila®, Andaz®, Thompson Hotels®, Dream® Hotels, Hyatt Centric®, and Caption by Hyatt®, the Independent Collection, including The Unbound Collection by Hyatt®, Destination by Hyatt®, and JdV by Hyatt®, and the Inclusive Collection, including Impression by Secrets, Hyatt Ziva®, Hyatt Zilara®, Zoëtry® Wellness & Spa Resorts, Secrets® Resorts & Spas, Breathless Resorts & Spas®, Dreams® Resorts & Spas, Hyatt Vivid Hotels & Resorts, Alua Hotels & Resorts®, and Sunscape® Resorts & Spas. Subsidiaries of Hyatt operate the World of Hyatt® loyalty program, ALG Vacations®, Unlimited Vacation Club®, Amstar DMC destination management services, and Trisept Solutions® technology services. Visit www.hyatt.com for more. This account provides information about Hyatt Hotels Corporation, its subsidiaries or affiliates and/or hotels operating under a Hyatt-affiliated brand. Terms like “Hyatt,” “we,” “our,” “us,” and similar terms are used for convenience and should not be understood as precise designations of any particular entity. The account name and certain terms like “employees” are used by this site but may not be accurate. Individuals may identify themselves as working or having worked at Hyatt or a Hyatt hotel, but please note that self-identification should not be treated as confirmation of employment, past or present, by Hyatt or any particular entity or hotel. In some cases, an individual may have been employed by an affiliate of Hyatt Hotels Corporation or by an owner or franchisee of a Hyatt-branded hotel.

Founded in 2018
Chicago, IL, US
87K employees (8 in marketing)

Salaries

Posted range

$120K/yr – $135K/yr

Taken straight from the job posting.

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