Responsibilities

• Platform strategy and governance: Define the Marketing Technology roadmap and governance for content operations platforms, including DAM and related workflow/fulfillment tools with DD&T
• Tagging and metadata standards: Define taxonomy/metadata requirements and tagging workflows so content is consistently tagged, discoverable, and performance-trackable
• Enable modular content reuse: Configure DAM/workflow platforms and standards to support modular content development, assembly, and reuse across brands and channels
• Partner with TA content leads and Ad/Promo: Translate TA needs and review feedback into platform enhancements and process improvements; ensure clear roles, handoffs, and consistent use of tooling across brands
• Drive adoption and support model: Define the operating model for user support, training, communications, and issue escalation; ensure consistent adoption across internal teams, agencies, and partners
• Vendor and platform relationship management: Manage key platform and service partners, including SLAs, prioritizations, escalations, and continuous improvement; coordinate platform training updates with partners
• Manage license and budget levers: Oversee platform licensing and key vendor relationships; manage enhancement funding and prioritize spend against highest value capabilities
• Enable compliant content operations: Ensure the MarTech ecosystem supports compliant development and approval of promotional materials in a regulated environment, embedding required controls and documentation practices

Requirements

• Bachelor’s degre e required , Preferred Advanced degree (MBA, MS, PharmD, or related).
• 5–8+ years managing marketing technology platforms (e.g., DAM, workflow, content ops), defining roadmaps, adoption frameworks, and governance standards across brands or business units.
• Proven experience partnering with brand, Ad/Promo, TA content leads, and agencies to translate business needs into platform enhancements, process improvements, and compliant content operations.
• Experience managing platform vendors and service partners, negotiating SLAs, prioritizing enhancements, and overseeing licensing budgets or funding allocations.
• Strong understanding of regulated content development requirements, metadata/tagging standards, modular content reuse, and operational controls to enable scalable, compliant, and measurable content workflows.

Benefits

• short-term and/ or long-term incentives
• medical, dental, vision insurance
• a 401(k) plan and company match
• short-term and long-term disability coverage
• b asic life insurance
• a tuition reimbursement program
• paid volunteer time off
• company holidays
• well-being benefits
• up to 80 hours of sick time per calendar year