Sr Customer Marketing Specialist

Morris Plains, NJ (Hybrid)

$100K/yr – $125K/yrSenior Level5+ years expFull time

Posted 2 hrs ago

Job Summary

Own multi-channel marketing programs from digital campaigns to live experiences, shaping customer journeys, case studies, and cross-functional campaigns while measuring ROI and optimizing with automation and CRM tools.

  • Lead multi-channel campaigns and live experiences
  • Develop customer-centric campaigns and collateral
  • Measure ROI and optimize with data tools

Job Description

Responsibilities

  • Lead the development and execution of digital (webinars, podcasts, videos) and live experience campaigns, including email, social media, new product launches, and digital promotions to drive traffic and attendance
  • Manage the customer journey for digital and live experiences (conferences, trade shows, onstage appearances, meetings and events), ensuring a seamless and personalized experience across all touchpoints
  • Develop and execute customer case studies and co-marketing strategies to drive customer engagement and loyalty, aligning with channel management teams, which contribute to the RAS business growth and impact
  • Manage stakeholder communications, sales enablement collateral, and digital asset library
  • Work with cross-functional teams, including sales and offering management, to understand customer needs, value proposition, personas, and the customer decision journey to develop targeted marketing campaigns
  • Analyze market trends and customer data to identify content opportunities and provide insights for improvement, including thought leadership and derivative content strategies
  • Capture key performance indicators (KPIs) and measurements of campaign return on investment (ROI), interfacing with internal agency and regional marketing colleagues for comprehensive reporting
  • Utilize marketing automation tools and CRM systems to monitor and optimize campaign performance and track customer interactions
  • Coordinate with external vendors and agencies, ensuring deliverables are met on time and within budget
  • Work with creative services to develop compelling marketing collateral and assets

Requirements

  • 5+ years of proven track record in delivering measured results through planning, managing, executing and measuring broad based marketing initiatives in a B2B environment
  • 5+ years of experience with effective communication of strategy to customers, content development, and project management
  • Proficiency in Microsoft 365
  • Business writing and editing skills
  • Proven project management skills and experience with cross-functional teams

Preferred

  • Experience with marketing automation tools and CRM systems such as Salesforce, Marketo and WorkFront
  • Proficiency in PowerBI, PowerAutomate and PowerApp platforms
  • Understanding of a two-step distribution model and channel marketing strategies is a plus
  • Strong analytical skills with the ability to interpret data, measure results, and make data-driven choices; previous experience with corporate reporting of campaign results and customer / market trends
  • Results-oriented mindset, as we are driven by achieving measurable outcomes and exceeding targets
  • Innovative and creative thinking, as we encourage new ideas and approaches to drive continuous improvement
  • Customer-centric mindset, as we prioritize understanding and meeting the needs of our customers
  • Excellent organizational and problem-solving skills to successfully support multiple projects simultaneously
  • Dynamic and self-motivated individuals who thrive in a fast-paced environment

Benefits

  • In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Solstice Advanced Materials employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays.
Solstice Advanced Materials logo

Solstice Advanced Materials

At Solstice Advanced Materials, we advance science for smarter outcomes, helping customers in more than 120 countries deliver real-world impact every day. Our next-generation materials and world-renowned brands—including Solstice®, Genetron®, Aclar®, Spectra®, FlukaTM, and HydranalTM—enable critical applications in refrigerants, semiconductor manufacturing, data center cooling, alternative energy, protective fibers, healthcare packaging and more. Backed by more than 5,700 patents and pending applications worldwide, a century of innovation and approximately 4,000 employees worldwide, we help today's most vital industries set the pace of progress.See how we’re transforming the essential into the exceptional: Visit https://www.solstice.com/

Founded in 2025
838 employees

Salaries

Posted range

$100K/yr – $125K/yr

Taken straight from the job posting.

See all Solstice Advanced Materials salaries

Traffic Signals

Monthly Visitors
37.6K
Traffic Source Mix
Search
15.4%
Direct
25.7%
Referral
3.7%
Social
1.6%
Paid
3.6%

Headcount Trend

Current headcount: ~838
Solstice Advanced Materials logo

Sr Customer Marketing Specialist

Solstice Advanced Materials · Morris Plains, NJ · Hybrid