Customer Marketing

New Jersey, USA (Hybrid)

$69K/yr – $99K/yrMid Level3+ years expFull time

Posted 19 hrs ago

Job Summary

Own customer-facing storytelling and content from trend research to event materials, coordinating cross-functional marketing initiatives and customer engagements.

  • Develop presentations and one-pagers; support events and campaigns
  • Synthesize market trends and consumer insights to inform opportunities
  • Collaborate across marketing, sales, and technical teams to drive business growth

Job Description

Responsibilities

  • Support customer engagement initiatives through compelling presentations, communications, and marketing materials.
  • Develop customer-facing content including trend presentations, one-pagers, innovation concepts, newsletters, and event materials.
  • Research and summarize market trends, consumer insights, and category opportunities to support customer projects and business growth.
  • Assist in the creation and delivery of trend, category, and consumer insight presentations that inspire customers and support business opportunities.
  • Collaborate with category marketing, commercial, technical, and cross-functional teams to support regional marketing initiatives.
  • Help coordinate customer events, innovation days, trade shows, webinars, and other marketing activities.
  • Support customer projects by developing tailored materials aligned with customer needs and business opportunities.
  • Participate in customer meetings and presentations, building customer engagement, storytelling, and business development experience.
  • Maintain marketing assets, presentation libraries, customer engagement tools, and support project execution and follow-up activities.

Requirements

  • Bachelor's degree in Marketing, Business, Communications, Food Science, or a related field.
  • 1-3 years of experience in marketing, customer marketing, communications, or a related discipline.
  • Strong written, verbal, presentation, and storytelling skills.
  • Excellent organizational, project management, and time management abilities.
  • Analytical mindset with the ability to gather, synthesize, and communicate information from multiple sources.
  • Proficiency in Microsoft PowerPoint, Excel, and other business productivity tools.
  • Ability to collaborate effectively across cross-functional teams while managing multiple priorities.
  • Strong attention to detail and commitment to delivering high-quality work.
  • Fluent in English with a positive attitude, curiosity, and a willingness to learn.

Preferred

  • Experience developing presentations, marketing content, or customer-facing materials.
  • Experience supporting customer events, trade shows, webinars, or customer engagement activities.
  • Experience within the food, beverage, ingredients, consumer packaged goods (CPG), or FMCG industries and familiarity with consumer insights or market trends

Benefits

  • Our benefit package includes medical, dental, vision, 401k, vacation, holidays, 16 weeks paid parental leave (maternity and paternity) and an annual bonus plan.
  • Join a global organization recognized for innovation, creativity, and sustainability.
  • Work with industry-leading experts across flavors, seasonings, and customer marketing.
  • Gain valuable exposure to customer engagement, trend storytelling, and business development initiatives.
  • Develop your career through continuous learning, mentorship, and growth opportunities.
  • Make a meaningful impact by helping create exceptional customer experiences across North America.
IFF logo

IFF

3.8 Glassdoor

At IFF, we make joy through science, creativity and heart. As the global leader in flavors, fragrances, food ingredients, health and biosciences, we deliver groundbreaking, sustainable innovations that elevate everyday products—advancing wellness, delighting the senses and enhancing the human experience. With ~22,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers and 33,000 customers worldwide, we turn possibilities into reality by redefining the limits of science and nature to create a more positive, sustainable future for all. Visit us at www.iff.com to learn how our real-deal experts approach work with an entrepreneurial mindset, working lockstep to defy expectations and create industry-defining solutions that do more good for people and planet

New York, New York, USA
15K employees (1,159 in marketing)
73% recommend to a friend
85% CEO approval

Salaries

Posted range

$69K/yr – $99K/yr

Taken straight from the job posting.

See all IFF salaries

Marketing Team

Marketing Team Size
470 (3% of company)
Median Career Experience
17.5 years
Median Tenure
5.1 years
Marketing Roles Posted (Last 30 Days)
1

Traffic Signals

Monthly Visitors
333.5K
Monthly Google Ads Budget
$469
Traffic Source Mix
Search
44.9%
Direct
44%
Referral
7.8%
Social
2.7%
Paid
0.5%

Headcount Trend

Current headcount: ~14.9K

Recent News

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Customer Marketing

IFF · New Jersey, USA · Hybrid