Spécialiste CRM senior - Battlefield / Senior CRM Specialist - Battlefield

Kirkland, WA (On-site)

$83K/yr – $128K/yrSenior LevelFull time

Posted 4 months ago

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Job Summary

Drive lifecycle content strategy and operations for player progression within the Battlefield Pod, aligning campaigns, calendars, and tools to boost player lifetime value.

  • Own or contribute to lifecycle content campaigns and workflow improvements.
  • Must-have: Experience in CRM, lifecycle marketing, or marketing data.
  • Standout: Ability to manage multiple projects and deliverables with strong analytical troubleshooting.

Job Description

Responsibilities

  • Collaborate as a member of the Battlefield Pod to determine optimal content placement for players at critical moments in their personal progression
  • Assist in managing the content calendar, content briefs, content forecasting, and content approval and proofing processes
  • Develop strategies for reaching cohorts and player segments based on business goals
  • Identify innovative approaches to enhance the lifetime value of our players
  • Troubleshoot in a highly visible environment
  • Partner with teams to identify gaps in processes and to develop workflow enhancements
  • Identify opportunities to improve tools
  • Cultivate relationships with internal partners and team members
  • Develop process documentation and best practices
  • Follow content, social, and digital trends and best practices within and outside the gaming industry

Requirements

  • Multiple years of experience in CRM, lifecycle marketing, marketing data, or marketing technology fields
  • Experience with digital advertising operations, including campaign programming and delivery
  • Ability to drive multiple projects and streams of work concurrently while meeting deadlines and maintaining proper documentation and reporting
  • Expertise in quality control checks, in-depth troubleshooting
  • Passionate about games, or game theory. And passionate about connecting players to entertainment that they will love
  • Ability to develop relationships with stakeholders across Marketing
  • Strong quantitative, analytical, and problem-solving skills
  • Ability to communicate with confidence to advocate for the role of lifecycle channels across the marketing organization
Electronic Arts (EA) logo

Electronic Arts (EA)

4.1 Glassdoor

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A team where creativity thrives, new perspectives are invited, and ideas matter. Regardless of your role, team, or location, this is a place where everyone makes play happen. Join us.

Founded in 2004
Redwood City, California, USA
36K employees (7,099 in marketing)
81% recommend to a friend
82% CEO approval

Traffic Signals

Monthly Visitors
70.9M
Monthly Google Ads Budget
$78.7K
Traffic Source Mix
Search
47.1%
Direct
46.5%
Referral
5.1%
Social
1.1%
Paid
0.2%

Headcount Trend

Current headcount: ~35.9K

Marketing Team

Marketing Team Size
1,742 (5% of company)
Median Career Experience
14 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
7

Funding

Total Funding
$2.2M
Last Raise
$2M
Private Equity, 6 months ago

Funding History

  • Sep 2025
    Private Equity
  • Jan 2019
    Post IPO Equity
  • Jan 2008
    Post IPO Equity

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