Specialist, Social Media

We are seeking a creative and results-oriented Social Media Specialist to support Medforth’s brand presence and organic social strategy. This role focuses on content creation, community engagement, and brand storytelling to increase awareness and engagement across Medforth’s digital platforms.
The Social Media Specialist is responsible for managing and growing Medforth’s alumni influencer program to amplify brand storytelling and engagement. This role focuses on building strong relationships with alumni advocates and influencers to support marketing campaigns and community initiatives. The Specialist will also support social media efforts related to influencer content and alumni engagement, collaborating closely with the Brand and Social Media Manager and other marketing teams.
The ideal candidate combines creativity with tactical execution, is skilled in content creation tools and social media management platforms and is eager to contribute to a mission-driven organization. Working closely with the Brand and Social Media Manager and cross-functional teams, this role is essential for maintaining consistent, timely, and impactful brand storytelling.
Medforth Group, also known as Medforth Global Healthcare Education, is a portfolio company focused on healthcare education. Backed by several large financial firms, Medforth’s institutions are the single largest supplier of new doctors into U.S. residencies each year. Our mission is to address the global physician shortage, with a particular focus on the United States.

 

Key Responsibilities

Alumni & Influencer Engagement

• Aid the Brand and Social Manager in identifying, recruiting, and nurturing relationships with alumni advocates and external influencers to represent Medforth’s brand authentically.
• Manage ongoing communications and collaboration with alumni influencers, ensuring alignment with brand messaging and marketing calendar.
• Coordinate alumni participation in campaigns, events, interviews, and content creation to boost reach and credibility.
• Maintain the alumni influencer database and track engagement metrics and outcomes.

Social Media & Content Support

• Collaborate with other social media specialists to create and amplify influencer and alumni-related content across channels (Instagram, Facebook, LinkedIn, TikTok, X, YouTube).
• Assist in developing creative briefs and content ideas that feature alumni stories and influencer partnerships.
• Monitor social media engagement related to alumni and influencer campaigns, providing insights to improve performance.

Social Listening & Reputation Monitoring

• Monitor social media channels and online communities for mentions of Medforth, alumni stories, and relevant healthcare education trends.
• Identify opportunities and potential issues related to alumni and influencer activities through social listening tools.
• Provide timely insights and recommendations to the marketing and communications teams to shape messaging and engagement strategies.
• Track sentiment and feedback from alumni and prospective students to inform community-building efforts.

Campaign Coordination & Reporting

• Work with the Brand and Social Media Manager and Brand Specialist to align influencer efforts with broader brand campaigns and marketing goals.
• Assist with scheduling, content approvals, and logistics for influencer-related marketing activities.
• Support monthly reporting on alumni influencer program performance, including reach, engagement, and conversion metrics.

Community Building & Events Support

• Support virtual and in-person alumni and influencer events to strengthen community connections and enhance brand advocacy.
• Collaborate with recruitment and communications teams to promote alumni portal and other engagement platforms.

Preferred Qualifications:

• 2–4 years of experience in social media management, brand marketing, or digital content creation.
• Proficient in social media management tools (e.g., Hootsuite, Sprout Social) and creative design software (e.g., Canva, Adobe Creative Suite).
• Strong skills in copywriting, visual storytelling, and basic video editing.
• Ability to analyze social data and translate insights into content improvements.
• Detail-oriented with excellent organizational and multitasking abilities.
• Passion for higher education or healthcare industries is a plus.
• Bachelor’s degree in marketing, Communications, or related field preferred.

 The anticipated salary range for the Social Media Specialist is $56,600 – $63,050 per year. The final salary offered may vary and will be determined based on factors such as job-related knowledge, skills, experience, location, and education of the successful candidate. This information is provided per NYS local law.

We Are

·       Student Centric: We approach every task with a focus on supporting our students to achieve their lifelong learning goals in a safe, vibrant and welcoming environment.

·       A Global Community: We are one team with an international outlook welcoming the strength in our diversity and the value each of us brings to what we do.

·       Accountable: We take responsibility for our actions by being responsive, resourceful and respectful in delivering on our commitments with integrity and the highest ethical standards.

·       Collaborative: We support and empower one another through open communications, cooperation, sharing knowledge and taking time to always listen and show we care.

·       Committed to Excellence: We take pride in our ongoing pursuit for continuous improvement through creativity, rigor and best practices to produce meaningful outcomes.

About University Support Services, LLC University Support Services LLC (USS) is an affiliate of St. George's University (SGU), a leading provider of international medical education. SGU students and faculty come from 151 countries to the island of Grenada, located in the West Indies. Our purpose is to support SGU to deliver best in class education for all SGU students. We put a special focus on the growing global need for diverse high-quality medical and healthcare professionals. USS is pivotal in positioning SGU as a premiere medical degree institute through its student-facing as well as functional support teams.

USS is an equal opportunity employer. As such, it is company policy to fill positions with qualified candidates regardless of race, color, sex (including sexual orientation and gender presentation), age, religion, ancestry, national origin, citizenship status, pregnancy, marital status, medical condition, genetic information, disability, status in the Uniformed Services of the United States (including veteran status) or status as a victim of domestic violence, except where there is a bona fide occupational qualification. This policy protects applicants and employees from discrimination in the hiring process.