Social Media Specialist

Responsibilities

• Support the development and execution of social media and influencer strategies and campaigns for clients
• Oversee community management to ensure client channels are active, responsive and running smoothly
• Manage UGC programs, including creator coordination, budgets, timelines and deliverables
• Support client relationships through day-to-day communication, calls, status updates and follow-through
• Conduct audience research, social listening and monitoring to identify insights and opportunities
• Identify real-time cultural and social opportunities that can help clients show up in relevant and meaningful ways
• Build agendas, calendars, meeting notes, reports and other materials that keep clients and teams aligned

Requirements

• 3+ years of experience managing social media, influencer or digital programs; agency experience preferred
• Strong understanding of social media strategy and creative best practices across platforms including Meta, TikTok, YouTube, LinkedIn and X
• Experience working with influencers, creators, UGC and/or affiliate programs
• Ability to interpret social and influencer metrics and turn data into clear, actionable insights
• Strong project management skills, with the ability to prioritize across multiple clients, programs and competing deadlines
• Confidence working with clients, internal teams and external agency partners
• Familiarity with social media, influencer management and analytics tools such as Sprout Social, Hootsuite, Sprinklr, Meltwater
• Hybrid work from home/office position (in-office attendance is required on Tuesdays & Thursdays) and the candidate must live near Columbus, OH, Cleveland, OH, Dayton, OH, Denver, CO, New York, NY, or San Diego, CA
• Must be authorized to work in the U.S. without the need for visa sponsorship

Benefits

• Open PTO
• Flexible work hours and remote work
• Paid holidays + holiday closure between Christmas Eve and New Year’s Day
• Company-paid medical, dental, and vision insurance
• Life insurance and disability benefits
• 401k program with employer matching
• 6 weeks paid parental leave
• Employee bonus referrals
• Company-provided snacks and beverages (yes, beer/wine included)
• … and lots more!