Responsibilities

• Support the Social Media Lead in daily management of client social media channels, including scheduling and publishing content using approved tools
• Research, write, and edit engaging social media copy aligned with brand voice, plain language standards, and Section 508 accessibility requirements
• Monitor social media channels and compile social listening data on conversations, trends, and sentiment analysis
• Assist in covering social media events such as Twitter chats, Facebook Live sessions, and other real-time engagement opportunities
• Create and schedule content using UTM links and platform scheduling tools to support campaign tracking and analytics
• Upload and caption videos to client YouTube channels and other video platforms as needed
• Collaborate with creative team members to develop graphics and templates for social media posts
• Track and analyze performance metrics, supporting the preparation of monthly reports and strategic recommendations
• Provide backup support for social media posting and community management as required
• Assist in developing content calendars and campaign materials for national observances and key events

Requirements

• 3+ years of experience managing social media platforms and developing content
• 3+ years of experience writing and editing social media content across various platforms
• U.S. citizenship is required by the contract
• Bachelor’s degree in marketing, communications, or a related field (preferred)
• 2+ years of experience working at an advertising or consulting agency (preferred)
• Experience working in highly regulated industries or with government agencies
• Experience developing public health plans and strategies (preferred)
• Demonstrated ability to integrate creative, data analytics, and client services teams
• Proficiency in developing social media and communication plans and presenting to leadership
• Strong attention to detail and ability to manage multiple projects in a fast-paced environment

Preferred

• Bachelor’s degree in marketing, communications, or a related field (preferred)
• 2+ years of experience working at an advertising or consulting agency (preferred)
• Experience developing public health plans and strategies (preferred)

Benefits

• Competitive salary range of $61,232 to $104,094 based on experience and qualifications
• Comprehensive health, dental, and vision insurance plans
• Paid time off and holidays
• Professional development opportunities and training programs
• Flexible work arrangements and hybrid work environment
• Inclusive and supportive workplace culture that promotes diversity and equity
• Employee assistance programs and wellness initiatives