Responsibilities

• Take the lead in managing our global social media calendar, ensuring a steady flow of engaging content across every channel.
• Collaborate seamlessly with talented external agencies, tracking content creation and unblocking any production hurdles.
• Coordinate the internal approval process, swiftly routing assets through Product, Legal, PR, and Brand teams for quick sign-off.
• Own the development and communication of master editorial calendars, aligning social initiatives with headline company announcements.
• Build bridges across regions, merging stakeholder feedback into a globally consistent calendar that also honors local flavor.
• Champion operational planning, running regular syncs to onboard stakeholders, align on campaigns, and optimize resource allocation.
• Leverage performance data to refine operational processes, always seeking smart ways to enhance content strategies and campaign execution.
• Identify trends, audience insights, and operational lessons learned—then share your findings to continuously boost team performance.
• Bring creative briefs to life by setting clear operational expectations, technical requirements, and realistic timelines.
• Serve as the go-to administrator for all social media platforms and management tools, enforcing security and governance best practices.

Requirements

• Master organizer and communicator, skilled at coordinating between creative partners and structured approval processes.
• In-depth knowledge of social media trends, creative, platforms, and workflows, with a knack for driving high-performing content.
• Analytical mindset—you love interpreting data to streamline workflows and love social strategy.
• Bachelor’s degree in Marketing, Communications, Business Administration, or related field—or equivalent experience.
• Experienced in Excel, Sprinklr, Meta Business, Meta and YouTube Platforms and specs, Google Business Suite, ACC, with Gemini as a nice-to-have.
• 4–6 years of hands-on experience managing social media operations, agency relationships, or complex marketing projects.