Responsibilities

• Create, edit, and publish engaging content including photos, videos, graphics, and written posts.
• Manage daily social media activity across Facebook, Instagram, TikTok, YouTube, and other platforms.
• Develop content ideas and campaigns that increase brand awareness and customer engagement.
• Monitor social media trends, competitors, and audience feedback to improve content performance.
• Respond to comments, messages, reviews, and customer inquiries in a timely and professional manner.
• Track performance metrics and provide recommendations for improvement.
• Answer phone calls and assist customers with questions.
• Respond to emails and online inquiries.
• Run business-related errands as needed.
• Assist with scheduling meetings and appointments.

Requirements

• Experience managing social media accounts for a business or brand.
• Strong content creation skills including photography, videography, editing, and graphic design.
• Proficiency with Canva, Adobe Creative Suite, CapCut, or similar tools.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and solve problems without constant supervision.
• Positive attitude and strong customer service skills.
• Reliable transportation and a valid driver’s license.
• Comfortable appearing in social media videos.

Preferred

• Experience with restaurants, hospitality, or small businesses is a plus.

Benefits

• Employee discount
• Flexible schedule