Social Media and Online Community Manager

San Francisco, CA (Hybrid)

$86K/yr - $94K/yr (Est.)Mid Level5+ years exp

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the social voice and community engine for a technical audience, turning platform activity into trusted engagement and product insight across developer communities and AI infrastructure fans.

  • Social & Community Ownership: Lead content scheduling, editorial calendar, and pre-publish quality checks while aligning with cross-functional teams to maintain a consistent quality and voice.
  • Audience & Platform Growth: Build and nurture technical communities on Discord/Reddit, run engagement programs, and surface insights to optimize strategy and product experiences.

Job Description

Responsibilities

  • Execute and manage IREN’s day-to-day social media presence across X (Twitter), LinkedIn, YouTube, Discord, Reddit, and emerging platforms, in line with the strategy and direction set by the Social Media Strategist.
  • Manage and maintain the editorial calendar, scheduling content in alignment with product launches, events and the Investor Relations calendar, as directed by the Social Media Strategist.
  • Produce and publish content that is relevant, insightful, and visually engaging, working within the approved content pillars and brand guidelines established by the Social Media Strategist.
  • Developing and implementing a content calendar across key social channels.
  • Collaborating with Content Marketing, Product Marketing, Commercial and Investor Relations teams to develop reactive content and ensure content consistency and impact.
  • Manage content scheduling and conduct pre-publish quality checks across all channels, including copy, links, and formatting.
  • Moderate and manage day-to-day community activity to ensure productive and inclusive conversation.
  • Identify and support power users, early adopters, and advocates to drive organic community growth.
  • Build and nurture IREN’s technical community through platforms like Discord and Reddit.
  • Launch engagement programs (e.g. AMAs, community spotlights, office hours) to foster trust, connection, and two-way dialogue.
  • Apply and uphold IREN’s brand voice consistently across all digital touchpoints, in accordance with the guidelines set by the Social Media Strategist brand voice & positioning.
  • Ensure messaging aligns with IREN’s strategic narrative.
  • Translate technical updates and roadmap developments into audience-appropriate, commercially relevant content.
  • Track platform analytics, community sentiment, and content performance, reporting findings to the Social Media Strategist to inform ongoing strategy insights & feedback loop.
  • Surface key insights from social and community channels to the Social Media Strategist for real-time optimisation opportunities, as well as internal teams (Product, Marketing, Commercial and Investor Relations).
  • Provide real-time feedback from users and prospects to inform product positioning and customer experience.
  • Support campaigns, launches, event activations, and thought leadership initiatives by amplifying IREN’s presence online.
  • Coordinate with the wider marketing and events teams to extend the reach of content and event moments.
  • Identify opportunities to participate in trending conversations or cultural moments relevant to AI infrastructure and cloud.

Requirements

  • 5 - 10 years of experience in developer community, technical marketing, or social media roles, preferably in cloud, AI, or infrastructure sectors.
  • Proven ability to grow and engage technical/developer audiences.
  • Strong writing skills and ability to explain technical concepts in clear, engaging ways.
  • Familiarity with key platforms popular with tech audiences (X, LinkedIn, YouTube, Discord, Reddit) and community tools/analytics.
  • Data-oriented mindset to optimize community and content strategies.
  • Self-starter, collaborative, and comfortable in a fast-paced, high-growth environment.

Benefits

  • Medical, dental, and vision insurance coverage – 100% company paid for employees, 75% company paid coverage for dependents
  • Company-paid life and disability insurance
  • Voluntary life, critical illness, and accident coverage available
  • Health Savings Accounts (HSA) – when combined with the High-Deductible Health Plan
  • Employee Assistance Program and wellness resources
  • 401(k) retirement plan with company match
  • Financial wellness tools and resources
  • Paid Time Off (PTO) and paid holidays
  • Flexible work arrangements
  • Opportunities for advancement and internal mobility
IREN logo

IREN

IREN is a leading AI Cloud Service Provider, delivering large-scale GPU clusters for AI training and inference. IREN’s vertically integrated platform is underpinned by its expansive portfolio of grid-connected land and data centers in renewable-rich regions across the U.S. and Canada.

Founded in 2019
Millers Point, New South Wales, AUS
255 employees (8 in marketing)

Traffic Signals

Monthly Visitors
193.6K
Monthly Google Ads Budget
$9.6K
Traffic Source Mix
Search
38.1%
Direct
43.6%
Referral
15.7%
Social
1.7%
Paid
0.9%

Headcount Trend

Current headcount: ~255

Marketing Team

Marketing Team Size
7 (3% of company)

Funding

Total Funding
$4B
Last Raise
$1.3B
Post IPO Debt, 3 months ago

Funding History

  • Dec 2025
    Post IPO Debt • $1.3B
  • Oct 2025
    Post IPO Debt • $1B
  • Aug 2025
    Post IPO Debt • $102M

Recent News