Social Media & Marketing Associate

Responsibilities

• Draft and schedule posts across social media platforms, including Instagram, LinkedIn, Facebook, YouTube, and other relevant platforms, playing a key role in shaping WJCS’s public voice and community presence.
• Create and maintain a social media content calendar.
• Conduct social listening across platforms to identify emerging issues and trends, applying editorial judgment to manage sensitive or time-critical content effectively.
• Conduct warm, thoughtful interviews with clients, staff, donors, volunteers, and community members, and translate those conversations into compelling stories.
• Manage social media community through daily engagement, commenting, and prompt replies to DMs as appropriate.
• Work with community partners and/or external designers to create social media graphics.
• Incorporate short-form video across social media platforms, particularly targeting prospective clients.
• Source and organize needed photography and video assets for social media promotions.
• Assist in scheduling and logistics for brand photo and video shoots.
• Produce editorial content for our website, print, and other projects as needed.

Requirements

• Bachelor’s degree in Communications, Journalism, Marketing, Digital Media, or a related discipline.
• 2+ years of professional experience in social media management, design, editorial, video, blogging, and/or content creation.
• Experience reporting on and interpreting social media metrics.
• Experience with both organic content and paid social media advertising is preferred.
• Nonprofit experience/previous volunteer work is preferred.
• Experience with Instagram, LinkedIn, YouTube, Facebook, Reddit, TikTok, and other social media platforms.
• Experience filming and editing short-form video for social; familiarity with CapCut, iMovie, Premiere, or similar.
• Experience with social scheduling platforms, particularly Hootsuite.
• Very strong writing and communication skills.
• Experience growing accounts and audiences on social media.

Benefits

• Generous paid time off
• Comprehensive Health Benefits, Flexible Spending Account (FSA), and a Healthcare Reimbursement Arrangement (HRA)
• 403(b) Plan and an Agency-Paid Pension Plan
• Ongoing Professional Development and Training
• Employee Assistance Program
• Tuition, day-care, and personal emergency reimbursements
• Disability and life insurance
• Staff appreciation events and employee mental health and wellness initiatives