Social Media Manager

New York City, NY (Hybrid)

$125K/yr – $150K/yrMid Level3+ years expFull time

Posted 4 days ago

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Job Summary

Own the day-to-day tone across social channels, shape content strategy with the team, and drive performance through real-time insights and KPI-driven decisions.

  • Own content calendar and KPIs to guide what gets made
  • Turn organic moments into acquisition or retention wins

Job Description

Responsibilities

  • Own the day-to-day tone across TikTok, Instagram, X, Reddit, and YouTube
  • Partner with content team to conceive, script, shoot, and edit social-first content, from quick-turn reactive posts to planned campaign content
  • Build and manage the content calendar, balancing always-on posts with product launches, network news, and cultural moments
  • Spot trends and platform shifts early, and translate them into brand-relevant content
  • Partner with internal and external teams to keep messaging and brand experience consistent without sounding like a robot
  • Set and report on social KPIs (e.g. follower growth, engagement, traffic, and downstream conversion/signups) and use them to shape what we make next
  • Run regular performance reporting and translate the data into specific "do more of this, kill that" recommendations
  • Identify and act on opportunities to turn organic social moments into acquisition or retention wins
  • Keep a pulse on competitors and the broader culture landscape to inform what US Mobile should be doing next
  • Manage community interactions and inbound engagement across channels, maintaining a distinct, human brand voice in every reply

Requirements

  • 3–5 years of hands-on social media experience at a brand, agency, or fast-moving startup — bonus points if you've grown an account from a cold start
  • A portfolio or examples of content you personally created, wrote, or edited — not just campaigns you oversaw
  • Comfort being both the creative and the analyst: you can shoot/edit a TikTok in the morning and defend a KPI dashboard in the afternoon
  • Excellent, adaptable writing — you can shift tone across platforms without losing a consistent brand personality
  • A genuine, current relationship with the internet: you know why something is funny or shareable before it's explained to you
  • Bias for action — comfortable publishing and iterating in real time rather than waiting for a dozen rounds of approval
  • Experience with social analytics/listening tools

Preferred

  • bonus points if you've grown an account from a cold start

Benefits

  • Annual company offsite and hackathon in a global destination. Past locations include Dubai, Japan, and Hawaii, with New Zealand planned for 2027
  • Competitive Salary
  • Gym reimbursement
  • Commute reimbursement
  • Flexible working hours
  • Professional development stipend
  • Flexible time off
  • Cell phone service (up to $100/mo)
US Mobile logo

US Mobile

3.6 Glassdoor

At US Mobile, we’re on a mission to revolutionize wireless by building the next-generation connectivity platform. We are America's first Super Carrier, bringing lightspeed connection to our customers who are able to switch seamlessly between all three networks. Our goal is to connect the next billion wireless devices onto nationwide 4G and 5G networks, including your phone, drone, car, watch, pet tracker, and everything in between. We’re accomplishing this by leveraging cutting-edge technology and customer-focused UI/UX design.Whether it’s with our high-speed international roaming options, customizable perks, AI-facilitated plan savings, customizable plans, or real-time dashboards, we’re building the industry’s most exciting user experience.US Mobile’s 4G LTE network reaches more than 300 million Americans and includes international calling to over 200 countries and territories, but you will never hear from an operator at US Mobile. Our real, live Customer Support Representatives are available by phone or chat 24 hours a day, 7 days a week – to keep you connected, informed, and saving with US Mobile.

Founded in 2014
New York, New York, USA
591 employees (32 in marketing)
69% recommend to a friend

Traffic Signals

Monthly Visitors
3.1M
Traffic Source Mix
Search
35.6%
Direct
58%
Referral
4.2%
Social
1.2%
Paid
0.9%

Headcount Trend

Current headcount: ~589

Marketing Team

Marketing Team Size
21 (4% of company)
Median Tenure
1.9 years
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$11.5M
Last Raise
Series A, 5 years ago

Funding History

  • Jun 2021
    Series A

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