Own and shape technical customer social content end to end for campaigns, balancing engineering audience with visuals and copy, and driving a learning loop across outcomes.

• Responsibilities: Execute customer campaign posts based on briefs from Customer Operations, with support from the technical editor on positioning and content accuracy.
• Responsibilities: Own the substance of every customer post — images, copy, angle — even when working with external designers or editors. You decide what goes out.
• Responsibilities: Manage scheduling, publishing, and community management for all customer campaign content across Wevolver’s social channels (LinkedIn, Instagram, Facebook, X).
• Responsibilities: Coordinate with Customer Success Managers on campaign execution, timelines, and reporting on impact and results.
• Responsibilities: Create posts end-to-end: select or commission visuals, write copy, choose the angle — not just place pre-made assets into a scheduler.
• Responsibilities: Apply editorial judgment to make customer content resonate with engineers. You’ll lean on the team (technical editor, designer) for input, but you own the final output.
• Responsibilities: Engage with comments and community responses on technical content — you need to be comfortable in the subject matter, even if your technical background is light.
• Responsibilities: Pull and analyse social media data (primarily via Sprout Social); share findings and evaluate campaign performance with the team.
• Responsibilities: Contribute to post-campaign reviews — what worked, what didn’t, what changes next.
• Responsibilities: Support the development of a structured learning loop across campaigns so that performance improves over time, not just campaign by campaign.