Social Media Manager

San Francisco, CA (On-site)

$70K/yr – $100K/yrMid Level2+ years expFull time

Posted 2 months ago

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Job Summary

Own social content for a B2B AI CX brand, shaping voice and publishing across LinkedIn, X, YouTube and short video while tracking impact and spotting growth opportunities.

  • Content ownership: Create and publish multi-channel posts, carousels and short videos that drive engagement.
  • Performance and experimentation: Monitor metrics, identify trends, and fuel testing with trend research and competitive intel.
  • Brand execution: Draft copy and support launches to align with a consistent brand voice across campaigns.

Job Description

Responsibilities

  • Create and publish content for LinkedIn, X, YouTube, Instagram, TikTok, including written posts, carousels, and short-form video.
  • Film and edit short-form video content such as product demos and team clips.
  • Assist with planning and maintaining a social media content calendar.
  • Draft and edit copy aligned with Intryc’s brand voice and messaging.
  • Monitor engagement, comments, and messages across social platforms.
  • Track content performance and help identify opportunities for growth and experimentation.
  • Research social media trends, competitors, and relevant content formats.
  • Support broader marketing initiatives such as product launches or announcements.

Requirements

  • Proven track record of building an online audience and increasing channel engagement.
  • 2+ year owning the social media strategy for a brand, ideally B2B and in the customer experience space.
  • Familiarity with LinkedIn and short-form video platforms.
  • Experience with video editing tools (CapCut, Premiere, Final Cut, etc.).
  • Strong written communication and storytelling skills.
  • Organized and able to manage multiple content ideas or projects.

Preferred

  • Experience in startups, SaaS, or AI
  • Familiarity with Canva, Figma, or other design tools
Intryc (YC S24) logo

Intryc (YC S24)

Intryc is the most complete quality and training platform for Human and AI CX teams. Multi-billion dollar companies and fast growing startups like Deel.com, Blueground, Fyxer, Factorial, and Preply use Intryc to monitor, evaluate, train, and improve every customer interaction and CX operations.

Founded in 2023
San Francisco, California, USA
18 employees (1 in marketing)

Traffic Signals

Monthly Visitors
3.6K
Traffic Source Mix
Search
10.3%
Direct
67.3%
Referral
14.3%
Social
7.4%
Paid
0.8%

Headcount Trend

Current headcount: ~18

Funding

Total Funding
$4.7M
Last Raise
$500K
Pre Seed, 2 years ago

Funding History

  • Sep 2024
    Pre Seed • $500K
  • Feb 2024
    Pre Seed • $1.1M