Social Media Manager

Responsibilities

• Engage with audiences across Reddit, TikTok, Instagram, X (Twitter), Facebook, YouTube, and other social channels.
• Exemplify the brand voice and tone in all community interactions.
• Proactively flag emerging trends and opportunities for the brand and escalate issues in a timely manner.
• Draft copy and support content ideation for owned social content.
• Work with internal and client teams on brainstorms and agile social moments.
• Exhibit strong cultural competency and the ability to identify relevant trends and opportunities.
• Maintain, organize, and improve documentation across content and engagements, ensuring all updates and changes are reflected in master documents and tools.
• Work with cross-functional teams to provide learnings and recommendations based on community insight, social listening, and applicable data.
• Stay up to date on emerging creators, trends and formats, and platform updates.

Requirements

• At least two years of work experience in digital, community management, or social media.
• A passion for social media from brand and cultural perspectives.
• Solid grasp of core social media platforms (Instagram, TikTok, YouTube, Reddit, etc.), including how they are used, their limitations, content formats, and technical requirements.
• The ability to adapt to new assignments and deadlines in a fast-paced environment.
• Strong attention to detail, organizational skills, and written and verbal communication skills.
• Understanding of the importance of monitoring social conversation for relevant insights.
• Knowledge of influencers, creators, and tastemakers across social platforms is a plus.

Preferred

• Hands-on experience with social media management and listening tools such as Khoros, Sprinklr, Hootsuite, and Archive is a plus.
• Passion for entertainment, retail/fashion, and travel is a bonus.

Benefits

• DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.