Social Media Manager

Responsibilities

• Create and maintain engaging content across all social media platforms, including photos, videos, Reels, and Stories.
• Generate 4–6 posts per week that authentically showcase our restaurant and community involvement.
• Ensure all content aligns with Chick-fil-A brand standards and local marketing goals.
• Engage with customers online with graciousness and humility, responding to comments and inquiries.
• Analyze social media metrics to optimize posting times, content types, and audience engagement.
• Develop new and unique social media ideas and identify trending opportunities.
• Coordinate marketing efforts with the team, including event promotion and communication.
• Attend and support restaurant events, capturing content and assisting with execution.
• Maintain and update content on lobby TVs to keep messaging fresh and relevant.
• Manage paid social media advertising within budget and monitor campaign performance.

Requirements

• Eager and enthusiastic to learn, create, and contribute actively.
• Creative and proactive, always thinking ahead and bringing fresh ideas.
• Organized and flexible to manage multiple projects and adapt to changing needs.
• Data-minded with the ability to analyze and interpret social media results.
• Customer-focused with excellent communication skills.
• Team-oriented and present, willing to work onsite and attend events.
• Bachelor’s degree preferred, with experience in Facebook and Instagram management.
• Strong communication, organization, and time-management skills.
• Willingness to work part-time onsite, including some evenings and Saturdays.

Preferred

• Canva
• photography
• video creation
• paid advertising
• event planning

Benefits

• Enjoy paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) matching
• Employee discount
• Paid training