SOCIAL MEDIA & EMPLOYEE EXPERIENCE COORDINATOR

Responsibilities

• Develop and coordinate initiatives that strengthen employee engagement, satisfaction, and pride in the company.
• Plan and execute employee events, including food trucks, holiday celebrations, recognition ceremonies, and company gatherings.
• Coordinate employee recognition and rewards programs, ensuring accomplishments and milestones are celebrated consistently.
• Create internal communications that keep employees informed, connected, and engaged across locations.
• Build relationships with employees and managers to gather feedback, identify opportunities to improve the employee experience, and share recommendations with the HR Director.
• Highlight employee stories, career growth, and company values through internal communications and recruiting content.
• Partner with leadership to ensure company messaging reflects employees’ day-to-day experience.
• Create and manage engaging content across Facebook, Instagram, TikTok, and YouTube.
• Showcase employees, customer experiences, dealership accomplishments, community involvement, and company culture.
• Monitor comments, messages, and online reviews; respond within established guidelines and escalate concerns to the appropriate leadership.

Requirements

• Experience in social media management, marketing, human resources, employee engagement, or a related field.
• Strong written and verbal communication skills, sound judgment, and a professional approach to representing the company.
• Strong organizational skills and the ability to manage multiple projects across departments and locations.
• A creative mindset, attention to detail, and a proactive, team-oriented approach.
• Proficiency in major social media platforms and basic performance analytics.
• Comfort appearing on camera and interacting with employees, customers, leadership, and community members.
• Ability to handle sensitive information with discretion and recognize when concerns require leadership involvement.
• Ability to work in a fast-paced environment and travel between our Pensacola and Crestview dealership locations.
• Successful completion of a pre-employment drug screen and background check.

Preferred

• Photography, video creation, and editing experience strongly preferred.