Responsibilities

• Manage daily posting and scheduling across Visit Fargo-Moorhead social media channels.
• Create social content including photos, short-form video, stories, graphics/templates, captions, and other platform-specific content.
• Monitor social channels and respond to comments, questions, tags, and messages as appropriate.
• Proactively engage with local businesses, attractions, events, partners, visitors, and community accounts.
• Identify social trends and recommend timely opportunities for Visit Fargo-Moorhead.
• Maintain the social media portion of the department's content calendar.
• Attend community events, attractions, restaurants, businesses, and other locations to capture original content.
• Assist with writing and publishing website/blog content.
• Build and distribute e-newsletters based on established content and email strategies.
• Assist with email list maintenance and audience segmentation.

Requirements

• 1–2 years of relevant marketing, social media, communications, or content creation experience preferred. Internships, freelance work, student organizations, or other applicable experience may be considered.
• Strong understanding of social media trends, platform best practices, and how content should be adapted for different audiences and channels.
• Strong organizational and time-management skills with the ability to manage multiple projects, deadlines, and content needs.
• Ability to work collaboratively, receive feedback, and adapt content based on marketing goals and brand standards.
• Familiarity with and enthusiasm for the Fargo-Moorhead-West Fargo community.
• Primarily indoors, office environment with an option to work remotely after a probationary period
• Light lifting of up to 50 pounds
• Sitting and typing for long periods of time
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• Monday-Friday: variable per week based on the volume of work. Various travel and attendance at industry functions.

Benefits

• The Fargo-Moorhead-West Fargo community is truly unique, or as we say, North of Normal.
• Visit Fargo-Moorhead offers excellent benefits, including 100% company-paid individual health, vision, and dental insurance; generous PTO and sick days; company-paid cell phone; a family-friendly environment; and more.