Responsibilities

• Respond to comments and direct messages across Primally Pures organic and paid social channels, and tagged mentions in a timely manner.
• Build relationships with customers, creators, brands, and aligned accounts through thoughtful, proactive engagement.
• Identify recurring questions, community feedback, and relevant conversations to share with the broader team.
• Support communications and activations within Instagram Broadcast Channels and other emerging social features.
• Help maintain a consistent, timely, and elevated brand voice across community touchpoints.
• Coordinate assets and publishing across social platforms, with a primary focus on Instagram and TikTok.
• Support the social content calendar, ensuring assets are organized, approved, and published accurately and on time.
• Assist with capturing content at the Murrieta office, Podcast filming, photoshoots, community events, brand activations, and Southern California opportunities as needed.
• Assist with captions, Instagram Story copy, community prompts, and platform-specific messaging.
• Coordinate creative briefs, timelines, and asset needs with the social designer and internal partners.

Requirements

• 2–3 years of experience in social media, community, influencer marketing, or a related role.
• Experience within skincare, beauty, health, wellness, lifestyle, or another consumer brand is strongly preferred.
• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field preferred.
• Strong understanding of Instagram and TikTok, including publishing, engagement, trends, and platform best practices.
• Exceptional written and verbal communication skills with a strong eye for tone, grammar, and brand consistency.
• Highly organized and able to balance multiple projects, priorities, timelines, and relationships at once.
• Comfortable working in a fast-paced environment where priorities may shift quickly.
• A proactive, resourceful go-getter who is not afraid to dive in, take initiative, and help wherever needed.
• Strong follow-through and the ability to move projects forward with minimal oversight.
• Experience with short-form video creation and editing tools such as CapCut.