Social Content Creator - Card and Connected Commerce Content at JPMorgan Chase & Co. | New York City, NY | $81K/yr – $135K/yr

JPMorgan Chase & Co.

Social Content Creator - Card and Connected Commerce Content

New York City, NY (On-site)

$81K/yr – $135K/yrMid Level3+ years expFull time

Posted 2 months ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own social content creation and ongoing optimization for benefit-focused campaigns across Instagram and TikTok, coordinating with Marketing, Talent, Editorial, and Events to translate benefits into engaging, on-brand content.

Content Production: Create social-first video and graphic assets and scripts for engaging social moments.
Campaign Craft: Collaborate cross-functionally to translate benefit information into social storytelling and moments.
Optimization & Trends: Stay current on platform updates and apply basic performance signals to improve engagement.

Job Description

Responsibilities

Create social-first video and graphic assets for Instagram and TikTok.
Partner with cross-functional teams to translate benefit information into engaging social content.
Build and maintain weekly publishing calendars and meet output goals.
Write scripts and voiceovers that align with brand voice, tone, and guidelines.
Capture video and photo content in a studio setting and at events as needed.
Collaborate with Marketing, Talent, Editorial, and Events partners on benefit-focused campaigns and moments.
Stay current on platform updates, trends, and best practices to keep content fresh and relevant.
Apply basic performance signals to optimize content and improve engagement.

Requirements

3+ years of professional experience in content creation, social media, or brand marketing.
Experience creating for Instagram and TikTok, including platform-native formats and trends.
Strong writing skills, including copy and voiceover scripts aligned to brand guidelines.
Comfortable working both on-camera and behind the camera.
Ability to capture high-quality photos and videos using a smartphone.
Experience using common video and graphic editing tools (for example, CapCut, Instagram editing tools, Adobe Premiere).
Strong communication skills and a collaborative working style.
Ability to manage multiple projects and deadlines in a fast-paced environment.
Attention to detail and commitment to producing consistent, high-quality output.

Nice_to_have

Familiarity with credit card benefits and the travel and lifestyle landscape.
Experience with social content planning and calendar management.
Experience with design tools such as Canva.

Benefits

We offer a range of benefits and programs to meet employee needs, based on eligibility.
comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Additional details about total compensation and benefits will be provided during the hiring process.