Social Commerce Specialist - Omnichannel

West Hollywood, CA (Hybrid)

$75K/yr – $90K/yrMid Level1+ years expFull time

Posted 3 days ago

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Job Summary

Own end-to-end social commerce and creator/affiliate pathways, drive marketplace performance, and coordinate cross-functional initiatives across TikTok Shop and other channels.

  • Own creator and affiliate commerce funnel from outreach to GMV
  • Translate performance data into actionable recommendations to drive growth

Job Description

Responsibilities

  • Execute Social Commerce Initiatives
  • Own day-to-day execution across TikTok Shop and other marketplace channels, including campaign setup, shop and account management, product setup, promotions, sampling workflows, content tracking, and sales performance.
  • Ensure campaigns, launches, promotions, and marketplace initiatives are executed accurately, on time, and in alignment with brand priorities.
  • Proactively identify operational issues and opportunities that may impact marketplace performance.
  • Own Creator & Affiliate Commerce from Outreach to GMV
  • Manage and optimize the full creator commerce funnel: creator identification and outreach → sampling → content creation → content tracking → conversion → GMV growth .
  • Build and maintain creator relationships, supporting ongoing communication, affiliate participation, paid collaborations, and repeat content opportunities.
  • Monitor creator and affiliate performance, identifying which creators, content, products, and offers are driving meaningful traffic, conversion, and GMV.
  • Recommend and execute opportunities to improve creator activation, content volume, conversion, and revenue contribution.
  • Partner with internal teams and creators to troubleshoot performance gaps and continuously improve the creator commerce funnel.

Requirements

  • Relevant Experience: 1–3+ years of experience in e-commerce, marketplace management, social commerce, affiliate marketing, influencer marketing, or digital marketing. Level will be determined based on scope, experience, and demonstrated ownership.
  • Marketplace Experience: Hands-on experience with TikTok Shop strongly preferred. Experience with Amazon, Shopify, DTC, or other marketplaces is a plus.
  • Strong Analytical Skills: Comfortable working with performance data, spreadsheets, and dashboards; able to translate data into actionable insights, recommendations, and growth opportunities.
  • Operational Rigor: Highly organized with strong attention to detail; able to manage multiple brands, channels, campaigns, creators, and timelines simultaneously.
  • Creator & Commerce Knowledge: Understanding of the full creator commerce funnel, including outreach, sampling, content, affiliate mechanics, conversion, and GMV. Experience with marketplace operations is a plus.
  • Clear Communicator: Strong written and verbal communication skills; able to coordinate effectively with internal teams, creators, brand partners, and external stakeholders.
  • Ownership Mentality: Proactive, resourceful, and comfortable taking accountability for both execution and outcomes. Able to identify issues, develop solutions, and follow through to completion.
  • Execution-Oriented Mindset: Comfortable operating in a fast-paced, evolving environment where priorities can shift quickly and high-quality execution matters.
  • Growth Mentality: Willingness to learn across multiple commerce channels and develop expertise in both analytical/operational and creative/creator-facing workstreams as business needs evolve.
  • Leveling: Specialist vs. Manager

Benefits

  • Career Growth: Join a rapidly growing business with significant opportunities for career advancement and professional development.
  • Time Off & Flexibility: Take advantage of Flexible PTO, paid holidays, and paid sick leave to support a healthy work-life balance.
  • Retirement Benefits: Plan for the future with a 401(k) retirement savings program.
  • Comprehensive Healthcare: Access competitive medical, dental, and vision insurance for you and your family.
  • Hybrid Work Schedule: Enjoy a collaborative 4-day in-office schedule (West Hollywood, CA) with 1 remote workday each week.
  • Team Perks: Stay fueled with weekly catered team lunches plus a meal stipend provided twice per week.
SuperOrdinary Talent LLC logo

SuperOrdinary Talent LLC

3.7 Glassdoor

SUPERORDINARY IS THE PREMIER PARTNER FOR TODAY’S MOST DYNAMIC CONSUMER BRANDS. WE SPECIALIZE IN DRIVING DISCOVERY, EXPANSION, AND ACCELERATED GROWTH IN THE EVER-EVOLVING LANDSCAPE OF SOCIAL COMMERCE.

Founded in 2018
USA
112 employees (46 in marketing)
65% recommend to a friend

Traffic Signals

Monthly Visitors
5.2K
Traffic Source Mix
Search
29.2%
Direct
43.8%
Referral
7.2%
Social
17.9%
Paid
1.4%

Headcount Trend

Current headcount: ~112

Marketing Team

Marketing Team Size
34 (30% of company)
Median Career Experience
7 years
Median Tenure
2.1 years
Marketing Roles Posted (Last 30 Days)
2

Funding

Total Funding
$58.1M
Last Raise
$58M
Series B, 2 years ago

Funding History

  • Oct 2023
    Series B • $58M
  • Jun 2022
    Pre Seed • $131.2K
  • Jan 2021
    Series Unknown