Responsibilities

• Plans and develops work schedules to ensure adequate service.
• Prepares schedules for service personnel, assigns personnel to routes.
• Inspects and evaluates physical condition of establishment for program compliance, i.e. safety, quality, and service.
• Audits and maintains inventories supplies and equipment.
• Investigates new and promotes improved equipment and methods.
• Reviews customer requests for service to ascertain cause for service request, type of malfunction, and address with manager.
• Implements organization policies and goals.
• Analyzes & facilitates budget requests to identify areas in which reductions can be made.
• Assist in the promotion of services performed to develop new markets, increase share of market, and obtain competitive position in industry.
• Inspects plant and evaluates use of space and facilities.

Requirements

• Education and/ or Experience: Bachelor’s degree in business, communications, or a related field from a four-year college or university with 2 – 5 years of experience; or equivalent combination of education and experience.
• Certificates, Licenses, Registrations: May be required to have a valid driver’s license.
• Knowledge, Skills, and Abilities:
• Strong verbal and written communication skills.
• Customer service, problem solving, time management, project management, planning, excellent communication, presentation, interviewing, coaching and training skills.
• Knowledge of Microsoft Office and Computer Skills.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to effectively present information and respond to questions from groups of managers, customers, employees, and public.

Preferred

• Bilingual a plus.

Benefits

• SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at:
• www.sbmmanagement.com/careers Careers – SBM